Bottarelli Research Dishonest and Unresponsive Internet

Purchased a one year subscription last July to receive trading alerts.  In Dec. received a notice saying they were dropping their current service and replacing it with a much better one that would include weekly option alerts in addiction to the standard monthlies. As a result they were cutting my remaining subscription to half the time remaining plus on month. So in other words, instead of 6 months remaining I would have 4 in the new service. 

There was no offer of a refund of my remaining time and no response to emails protesting this change. I never used the weekly options suggestions, which at best made a tiny profit.  I think they are crooks and dishonest as hell. In addition to this subterfuge, there service was sporadic at best. After 4 losers in a row they'd hit one decent winner. But after losing all confidence in their recommendations it's easy to ignore the good one. At times a monkey could throw darts at a board and do as well.

Changing a service is fine but people should get the full time they paid for not get screwed because they changed the name and basically provided the same service.