Complaint Review: Bottled Grapes,LLC - Internet
- Bottled Grapes,LLC Bottled Grapes, LLC, 3332 W. Foster Ave., Suite #3 Internet United States of America
- Phone: 773-934-7067
- Web: www.bottledgrapesonline.com
- Category: Credit Card Processing (ACH) Companies
Bottled Grapes,LLC Krunch Kretschmar fraud, lied about losing wallet canceling credit card, fake credentials, false identity,changes stories Internet
*General Comment: He took advantage of me too
*Author of original report: fraud, credit card dispute
*Author of original report: Change report
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Krunch contacted me by email to design two large ( 80' X 54" ) illustration designs on canvas.
I emailed the price in responce. Krunch agreed in his next email.
Krunch went on my website www.mccartneysdogs.com to indicate exactly what design he wanted altered and customised.
Once completed, Krunch provided his MasterCard # on 8/3/2011
On 11/2/2011 I received from my credit card processor, Heartland, Krunch reported Fraudulent use of his credit card.
I contacted Krunch by phone to remind him of this transaction in case he did not recall our company name. Krunch said he recalled losing his wallet a couple months ago, that this was the problem and he could not talk at this moment.
I contacted the fraud depertment Heartland, they indicated that Krunch's credit card was never comprimised OR reported stolen. They indicated to me, Tre with Heartlands Fraud department 1-888-963-3600 ext 11709, that I could request Krunch to sign a release that he no longer diputes the charge of $1775.00 and fax it to me . Then I could fax this to Heartland.
I tried to reach Krunch by phone and would only get voice mail, several attempts...strange for a legitimate business.
I contacted Krunch through email to fax his signed copy of the form I prepared as follows per Heartland.
"Dear Heartland fraud Department. I no longer dipute the charge of $1775.00 with McCartney & Company, Ltd Case #56019. Thank you signed Krunch Kretschmar."
Krunch replied "OK will fax."
After 2 days and no fax and several phone attempts only getting an answering machine. I emailed once again indicating this is a time sensitve case.
I then received, finally, another email from Krunch. Krunch now says " I put this on our joint credit card and did not tell my wife. So when I was in Spain and she saw this she had no idea. (I usually put things on my company card). She is calling to settle this and in worst case I will just give you my company card# or send a cashiers check."
It has been several days of more emails and phone calls. Still no responce.
I am asking for assistance now to help retreive the lost funds of $1775.00
This report was posted on Ripoff Report on 11/09/2011 09:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bottled-grapesllc/internet/bottled-grapesllc-krunch-kretschmar-fraud-lied-about-losing-wallet-canceling-credit-car-796449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 General Comment
He took advantage of me too
AUTHOR: Developer / Designer - (USA)
SUBMITTED: Friday, May 15, 2015
He is obviously a con artist who take adab=vantage of good people who work hard for their money. He made me work for him for any weeks with so nice promises and then he turned his back and refused to pay my money. I feel so stupid to trust him and work so hard for him with his false promises. That might be a lesson for me not to trust people with soft talking. He owes me more than 8500$ what I have email and text documentations .
I hope there comes a law to face these conartist and stop them taking advantage from honest hard working people.

#2 Author of original report
fraud, credit card dispute
AUTHOR: tex - (USA)
SUBMITTED: Wednesday, November 09, 2011
Krunch contacted me by email to design two large ( 80' X 54" ) illustration designs on canvas. I emailed the price in responce. Krunch agreed in his next email. Krunch went on my website to indicate exactly what design he wanted altered and customised. Once completed, Krunch provided his MasterCard # on 8/3/2011 On 11/2/2011 I received from my credit card processor, Krunch reported Fraudulent use of his credit card. I contacted Krunch by phone to remind him of this transaction in case he did not recall our company name. Krunch said he recalled losing his wallet a couple months ago, that this was the problem and he could not talk at this moment. I contacted the fraud depertment , they indicated that Krunch's credit card was never comprimised OR reported stolen. They indicated to me, the Fraud department that I could request Krunch to sign a release that he no longer diputes the charge of $1775.00 and fax it to me . I tried to reach Krunch by phone and would only get voice mail, several attempts...strange for a legitimate business. I contacted Krunch through email to fax his signed copy of the form I prepared as follows per our credit card processor. Krunch replied "OK will fax." After 2 days and no fax and several phone attempts only getting an answering machine. I emailed once again indicating this is a time sensitve case. I then received, finally, another email from Krunch. Krunch now says " I put this on our joint credit card and did not tell my wife. So when I was in Spain and she saw this she had no idea. (I usually put things on my company card). She is calling to settle this and in worst case I will just give you my company card# or send a cashiers check." It has been several days of more emails and phone calls. Still no responce.

#1 Author of original report
Change report
AUTHOR: Mike Mccartney - (USA)
SUBMITTED: Wednesday, November 09, 2011
Krunch contacted me by email to design two large ( 80' X 54" ) illustration designs on canvas. I emailed the price in responce. Krunch agreed in his next email.
Once completed, Krunch provided his MasterCard.
I contacted Krunch by phone to remind him of this transaction in case he did not recall our company name. Krunch said he recalled losing his wallet a couple months ago, that this was the problem and he could not talk at this moment. I contacted the fraud depertment.
they indicated that Krunch's credit card was never comprimised OR reported stolen.
I could request Krunch to sign a release that he no longer diputes the charge of $1775.00 and fax it to me .
I tried to reach Krunch by phone and would only get voice mail, several attempts...strange for a legitimate business. I contacted Krunch through email to fax his signed copy of the form.
Krunch replied "OK will fax."
After 2 days and no fax and several phone attempts only getting an answering machine. I emailed once again indicating this is a time sensitve case. I then received, finally, another email from Krunch. Krunch now says " I put this on our joint credit card and did not tell my wife. So when I was in Spain and she saw this she had no idea. (I usually put things on my company card). She is calling to settle this and in worst case I will just give you my company card# or send a cashiers check." It has been several days of more emails and phone calls.


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