Complaint Review: Bottom Two Investments Or Superfoods12 - Internet
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- Author Confirmed
- Bottom Two Investments Or Superfoods12 www.superfoods12.com Internet U.S.A.
- Phone: 800-277-1597
- Web:
- Category: Bait-and-Switch
Bottom Two Investments Or Superfoods12 Free Trial of Super Foods 12 - Pay Postage Only Internet
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I ordered a "free trial" of Super Foods 12 with the explanation that I would pay for postage only. I received this product in a plastic envelope without a shipping notice, statement or any product information - just the bottle of pills. My account was duly debited for that amount by a company called "Bottom Two Investments". That is the first time I became aware of the company called "Bottom Two Investments". Today my account was debited for $74.45 for an additional shipment of their product.
On calling the company I was told that I had agreed to their terms by signing up for the "free Trial" if I did not cancel within 14 days. I was not aware of this stipulation or remember reading anything about this in the product information on the internet. The internet site seems to have changed - it looks completely different now. I would not have agreed to a purchase (with this stipulation) had I been aware of that.
When I spoke to a representative of the company today to complain of this charge I was told that I had agreed to this when I ordered the "free trial". My offer to return the product was met with a frosty "we do not accept returns". When asked for a credit of the $74.45 - it was met with a even frostier "we can not do that". I then asked to speak to manager and was told the same thing in a fairly rude manner. When I asked what kind of company I was dealing with - he hung up on me.
Needless to say - I did not get a confirmation number for my cancellation. When I called later in the day, speaking to a different representative, she was already familiar with my name. I was informed that my order had been cancelled, but I am ashamed to admit I got angry and forgot the reason for my phone call to them (to get a confirmation number). This time I hung up on them.
Needles to say - I will never again order anything over the Internet unless I know the company I am dealing with. It is companies like "Bottom Two Investments" that leave a bitter taste behind. Is the anything in a Name?
Thanks for letting me get this off my chest....
Rusty
PVC, Arizona
U.S.A.
This report was posted on Ripoff Report on 01/23/2009 05:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bottom-two-investments-or-superfoods12/internet/bottom-two-investments-or-superfoods12-free-trial-of-super-foods-12-pay-postage-only-int-415449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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