Report: #1384945

Complaint Review: Bountiful Storage, LLC

  • Submitted: Wed, July 12, 2017
  • Updated: Wed, July 12, 2017
  • Reported By: Danielle — Washington Terrace Utah USA
  • Bountiful Storage, LLC
    440 West 13th St
    Ogden, Utah

Bountiful Storage, LLC Negligent. Unprofessional. Abusive. Ogden Utah

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 Nightmare. Unprofessional. I paid for a gated 24 hr access unit. Gate was non operational for several weeks, my unit was robbed. The cameras did not work at the time of the robbery so there was no salvaging my belingings. The gate code was changed several times unbeknownst to us so that we were not able to access our unit. The phone rings and rings and rings with no answer. No text back. No call back. I was informed after 18 months of renting said unit that it was no longer a 24 hr facility and had not been for several years (mind you, we rented it because it was 24 hr access along with gates and cameras. Which happen to be non operational of course). Several rate increases since moving in. When I do get in touch with employee to express my grievances, I am treated rudely. I'm interrupted, called names, and hung up on. Horrible experience. Take my advice, use another storage facility.

This report was posted on Ripoff Report on 07/12/2017 10:07 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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