Complaint Review: boxed.com - unsure NJ
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- Author Confirmed
- boxed.com unsure, NJ United States
- Phone:
- Web: https://www.boxed.com/
- Category: Internet sales, On-Line Stores
boxed.com cancelled order after charging my card for membership and an order for $154 unsure NJ New Jersey
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My daughter gave me link to this place with a discount code to try them out. I signed up for the $49 per year membership, then ordered $154 worth of stuff, placed the order on credit card. They charged my card then cancelled the order, and sent me a cocky email about it-
"Hey Matthew, Your order is canceled. We had a great time and it was fun while it lasted, but order #204643394 is totally over."
after inquiring about it they said "Thank you for reaching out. We see that our risk team has suspended your account. "
after inquiring what does that mean, I get this- "Sorry for the inconvenience. Because of recent suspicious activity on this account, we are not able to process any orders at this time. Your account is currently under review by our risk management team."
They sure didn't have a problem charging my card, the charge is still on it, even after demanding a refund.
This was a NEW account. How can there be any suspicious activity on it?
Needless to say I am not happy.
This report was posted on Ripoff Report on 10/24/2018 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/boxedcom/unsure-nj/boxedcom-cancelled-order-after-charging-my-card-for-membership-and-an-order-for-154-unsu-1465478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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