Boyles Furniture Fraud, Lies, Rippoff Avon Connecticut

Ordered living room set from Claudia in Avon, CT. Received end tables and coffee table, not as timely as we would have liked. Called after 2-3 weeks to check on status of pieces being ordered from TX to hear from Claudia they may not be able to order it at all, they can't find the pieces.  Another 2-3 weeks of contacting with no response resulted in my asking for a manager (John) and a few days later being advised the pieces are on a truck from N. Carolina heading to CT and they will contact me next week to schedule delivery. A week goes by, I get a call advising the pieces are damaged beyond repair, I asked to see the pieces and was ignored. I was told John or Claudia would contact me with alternative suggestions or to discuss further. No further contact was made except by me following up.  I provided John, the manager, with my contact information (cell phone and email) and was promised a follow up call as well as emails containing pictures of possible alternative furniture.  No contact was made. When I called John he reportedly was contacting me using alternate/wrong information (NOT the info I provided directly to him). Customer service was awful, to say the least. Products were never received. In fact, products may never have existed. The company arguably committed fraud and baited me into believing I would have a furnished living room in a timely fashion, they charged me, I am paying interest on furniture I never did and never will receive from them.  This is unacceptable and needs to be addressed immediately.