Bradford Exchange Checks very, very poor quality checks. Company will not replace or fix. Bolingbrook Illinois

Received ad in local newspaper for checks. Went on line to look at. Picked out some beautiful checks and ordered. Received 3 of 4 boxes so far. They abbreviated "Drive" for me, which I don't like.
The checks are very pale, mostly light pale green, and the color of the pattern does not show up. Not anything at all like the illustrations on the brochure or computer.
Reported to them and was told they could not use bright colors because the banks don't like them. Since when?????
Am currently passing e-mails back and forth with them. They address me as "Dear Valued Customer". What a crock!

Jane
Anywhere town, Texas
U.S.A.