Complaint Review: Bragada Advanced Sleep - Poughkeepsie New York
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- Author Confirmed
- Bragada Advanced Sleep 8 Raymond Avenue Poughkeepsie, New York U.S.A.
- Phone: 845-454-4919
- Web:
- Category: Mattress Manufactures
Bragada - Advanced Sleep Bragada Mattress is a ripoff. Horrible product & customer service. Poughkeepsie New York
*Consumer Suggestion: The owner of Bragada Mattress would love to hear from consumers regarding their complaints
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I purchased a Bragada mattress in June'07. Within 5 months the mattress began to deteriorate and I could no longer sleep on it. It sagged in the middle, leaving me with sleepless nights and backaches in the morning. I have sent many emails to the company and each time they insisted this is not a warranty issue. They continually asked for more & more photos, which I sent. It took them weeks to respond. I was then told to contact the corporate offices, which I did. They never responded to me. When I finally spoke again to Karen in Customer service, she told me they never respond. I have spent hours upon hours taking photos, calling, emailing, and I am still left with a faulty mattress that they take no responsibility for. I spent $1100 for a mattress claiming to be of superior quality that would last me a lifetime. It lasted all of 5 months. It has now been almost a year since I initially contacted them to help me resolve this issue and they have done nothing to help.
I am left feeling disregarded and totally ripped-off.
Davida
San Anselmo, California
U.S.A.
This report was posted on Ripoff Report on 12/02/2008 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bragada-advanced-sleep/poughkeepsie-new-york-12603/bragada-advanced-sleep-bragada-mattress-is-a-ripoff-horrible-product-customer-service-396907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
The owner of Bragada Mattress would love to hear from consumers regarding their complaints
AUTHOR: Haroldsays - (U.S.A.)
SUBMITTED: Friday, June 12, 2009
Hello,
I am a consumer advocate for HaroldSays.
Mr. Vincent Simmons, owner of Bragada Mattresses would like to hear from anyone personally who has a complaint regarding a Bragada Mattress or his company.
His contact information is:
Mr. Vincent Simmons
Bragada Mattress
778 Main St
Poughkeepsie, NY 12603-1827
(800) 478-9098 x102
Email: vsimmons@bragada.com
Please respond to Mr. Simmons within 3 business days regarding your complaints and he will be delighted to get back to you.
If you wish to communicate with you my contact information is:
Harold Cameron
Chief of Helping People
HaroldSays
Phone: (570) 341-6796
Email: complaints@haroldsays.com
Website: www.haroldsays.com
Thank you.
"Love wins!"
Harold
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