Complaint Review: Branch Banking And Trust - BBT - Winston-Salem North Carolina
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- Branch Banking And Trust - BBT www.bbt.com Winston-Salem, North Carolina U.S.A.
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Branch Banking And Trust - BBT Illegal NSF Fees, Fraudulent Posting Practices, Automatic Withdrawal without Auth Winston-Salem North Carolina
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BBT is involved in the same fraudulent posting posting practices to obtain NSF fees that Bank of America recently settled in a class action lawsuit.
My latest incident involved a deposit of money from my other bank that was paid to BBT on 13 MAY according to that other bank's records. Nevertheless, BBT kept a "hold" on my bank account past payment to them so that they could refuse drafts and continue to charge NSF fees. The supervisor at BBT did lift the hold today so there would be no further charges, but I was treated to a round of bullying, scolding and "Why don't you just go find another bank". The fraudulent fees were not reversed.
Another practice by BBT that invites fraud is the lack of recourse to dispute unauthorized direct withdrawal. Multiple companies that I closed accounts with have come back years later and started debiting my account without my permission. BBT charges me NSF fees and says there is no avenue of dispute or recourse other than to close the account and open another one. You can put a stop on a check or dispute a credit card charge, but you have no recourse if someone can get hold of your bank account number and start making withdrawals without your permission.
I am ready to join anyone in a class action lawsuit against them for such practices and will be actively looking for these.
Saylorscreek
Lexington, North Carolina
U.S.A.
This report was posted on Ripoff Report on 05/15/2009 10:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/branch-banking-and-trust-bbt/winston-salem-north-carolina-27295/branch-banking-and-trust-bbt-illegal-nsf-fees-fraudulent-posting-practices-automatic-w-452181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Yes, you can.
AUTHOR: Flynrider - (U.S.A.)
SUBMITTED: Friday, May 15, 2009
"You can put a stop on a check or dispute a credit card charge, but you have no recourse if someone can get hold of your bank account number and start making withdrawals without your permission. "
I was told the same thing by bank employees (not BBT) when I had a problem with a company that wouldn't stop debiting my account. Their solution was also to close the account and open a new one. Eventually I went high enough and the local branch manager spent 2 minutes filling out an ACH Dispute form. Not only did the unauthorized withdrawls stop, but I was credited for unauthorized withdrawls made in the previous 2 months. Somehow, the five other bank employees I'd spoken to (both local and at their 800 number) about this problem had no knowlege of the magical ACH Dispute form. Don't give up!
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