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Ripoff Report | Branch Banking & Tru Review - Norfolk, Virginia
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Report: #286073

Complaint Review: Branch Banking & Trust - Norfolk Virginia

  • Submitted:
  • Updated:
  • Reported By: Chesapeake Virginia
  • Author Confirmed What's this?
  • Why?
  • Branch Banking & Trust 929 Glenrock Rd Norfolk, Virginia U.S.A.
  • Phone: 757-8931581
  • Web:
  • Category: Banks

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On November 5 2007 A check out of my checkbook was presented with my I.D at BB&T on around 4:45 to teller #00149 in the amount of 2200.00. I have proof that I was at my place of business at that time. The person in the fraud dept said that they have no video of the drive through and that she's not a expert in the hand writing dept and since it looks like my signiture and the check is in order that they want be refunding me. I really would like some legal advice because that shouldn't be my lost it should be the banks lost. I can provide video from my job that I was they at the time when this took place.

Out of control
Chesapeake, Virginia
U.S.A.

This report was posted on Ripoff Report on 11/21/2007 08:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/branch-banking-trust/norfolk-virginia-23502/bbt-branch-banking-trust-aka-bbt-stolen-idenity-norfolk-virginia-286073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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3Consumer
0Employee/Owner

#3 Consumer Suggestion

I had the same thing happen a few years back, by an employee

AUTHOR: Dave - (U.S.A.)

POSTED: Friday, November 23, 2007

You need to go to the branch and fill out a form stating the check was stolen, and not authorized by you. Then demand to see the ID that was presented when the check was cashed. Probably a driver's license and another form of ID, maybe SSN since the check was so much. Take this information and file a police report against that person. Meanwhile, speak with the Bank manager and ask them how in the world this can happen, since I am sure the signatures are not alike as you were told. Demand that they put that money back into your account. Read the ROR rebuttals by ED on how to do this.

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#2 Consumer Comment

Questions.

AUTHOR: Robert - (U.S.A.)

POSTED: Friday, November 23, 2007

Whom was the check made payable to? Was it made payable to someone you know?

Is this check "out of sequence" with checks you have written? Have you found where this check is missing in your un-used blank checks that you have (check pads)?

Who else has access to your blank checks?

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#1 Consumer Comment

So

AUTHOR: Bart - (U.S.A.)

POSTED: Thursday, November 22, 2007

you take no responsibility for allegedly losing your personals and not keeping track of where they are? Were your personals allegedly stolen just minutes before for you not to realize they were gone and report them as stolen? I'm failing to see where the bank should be responsible for that part - which would have started the chain of events to begin with.

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