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Report: #1389353

Complaint Review: Brand Discount - Internet

  • Submitted:
  • Updated:
  • Reported By: mattstevens — Other UK
  • Author Confirmed What's this?
  • Why?
  • Brand Discount Internet USA

Brand Discount Incorrect produduct sent from .co.uk URL - Hardly ever reply form China Guangdong 510410 Internet

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An order was placed on 16/06/2017 for a firetrap alder t shirt as a Father's day gift from www.amazingnailsluton.co.uk. When accessing the website, it shows as 'Brand Discount' and their website has a review option, which seems to be disabled rendering you unable to leave any comments regarding your experience.  When the parcel arrived, it had a 'China Post' label: Daibo, 3 Yunxiao Road, Guangzhoushi, Guangdong 510410, China.  This was not expected from looking at the URL website address that has a .co.uk suffix.  The t shirt delivered was an emporium Armani that is not even shown on their website. After emailing numerous times, attaching photographs of the t shirt (at their request) and being asked to email different employees who are reluctant to reply to my requests of them trying to resolve their mistake, I have resorted to writing my first ever review to make everyone aware of the very poor service received. I believe the company buys disused .co.uk website addresses to trade from.  In the first 10 pages of a Google search for the t shirt in question, there are many websites, with names that would not usually be associated with purchasing clothing, that have virtually identical attributes.  For example, each sitemap is almost identical and the 'Contact Us', 'Shopping Cart Checkout' and 'Reviews' are also extremely similar.  My advice is stay well away - avoid buying from this website.

This report was posted on Ripoff Report on 07/31/2017 05:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brand-discount/internet/brand-discount-incorrect-produduct-sent-from-couk-url-hardly-ever-reply-form-china-gu-1389353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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