brave USA lexy beauty hair extensions., They advertise high end extension received low quality China extension that made me lose hair! Montréal

I was on Instagram and I was looking thru my feed and cosmopolitan ad had this company brave USA lexy beauty hair extensions. I saw the video and it looked like high quality ad and website and had great prices lots of specials. So I ordered a bundle of blonde hair extensions at $14 us........ long story short it took about A month to get to me I sent many emails complaining and telling them I don’t want the prouducts due to I needed it for a occasion. They where responding telling me that it’s on it’s way and finally telling me that it was delivered. Finally I got it when I opened it it was from China first of all the packaging and even the envelope like when you order on Allo express. The product was so cheap I could get it at dollar store!!! There was additional hair pieces in it which I never otdered, I tried many tones to contact them but it’s not possible cause they are a fake company!! I tried putting in the hair pieces and it looked horrible after a few days I notice that my hair was falling out!! I’m so mad and disappointed that a company like this is selling god knows what’s in the extension from China and not even responding to any of my complaints!!