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Report: #1053901

Complaint Review: Brazzers.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: PissedPatty — Nashville Tennessee
  • Author Not Confirmed What's this?
  • Why?
  • Brazzers.com Internet USA

Brazzers.com Bait and Switch=Rip Off! Internet

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I cancelled my account with Brazzers.com because I no longer used nor could I continue to afford the appx $30 monthly fee. I cancelled my account on their website via an online form and confirmation of said cancellation was sent to my email.

Cut to a month later and I have another charge to my checking account from brazzers. Obviously this was confusing to me as I had cancelled my membership. I contacted their customer service via online chat and was told that I had indeed cancelled my membership but I had not cancelled another "promotional membership" that I had supposedly signed up for during my intial trial.

I have no memory of signing up for this supoosed promotion and was told by their customer service rep that unfortunately they could not refund my money since I had failed to cancel this other membership I didn't sign up for.

This is clearly a good old fashioned bait and switch that succeeded in bilking me out of money I didn't have and caused me to incur overdraft fees to my checking account. Afterall, I did cancel it because I could no longer afford it!

This report was posted on Ripoff Report on 05/25/2013 07:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brazzerscom/internet/brazzerscom-bait-and-switchrip-off-internet-1053901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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