Complaint Review: Brett Rutecky - Internet
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- Author Confirmed
- Brett Rutecky Internet USA
- Phone:
- Web: www.customer.jvzoo.com
- Category: Computer Software
Brett Rutecky Mobile Optimize Pro Unlimited Doesn't Work As Advertised Ripped me off for $37.00 for something I cannot use. Internet
*Author of original report: Brett Rutecky is not the culprit
*Author of original report: Not true
*REBUTTAL Owner of company: You had access
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I bought Optomizer Pro because the video showed, and told, it was a one click operation. It is anything but. It requires knowledge of Wordpress, installation and a lot of steps not mentioned in the video.
I have two websites and it will not work on either. This man stole $37.00 from me and will not refund my money for his useless product. When I contacted him all I got were arguments as to why he would not refund my purchase price.
I see by all the complaints registed against him that he should not be on the Internet ripping people off. Vzoo should have some standards about people like this.
I paid for this through Paypal and there is no refunds on web software. Never buy anything from this crook.
This report was posted on Ripoff Report on 05/11/2015 06:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brett-rutecky/internet/brett-rutecky-mobile-optimize-pro-unlimited-doesnt-work-as-advertised-ripped-me-off-for-1228218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Brett Rutecky is not the culprit
AUTHOR: - ()
SUBMITTED: Thursday, August 13, 2015
I emailed me Rutecky asking that I get the information I paid for and he responded immediately sending me that information in the email. I was, apparently, dealing with some affiliate and not Mr. Rutecky. I apologize for the misunderstanding.
Doug, Holly Hill, Florida
#2 Author of original report
Not true
AUTHOR: - ()
SUBMITTED: Tuesday, August 11, 2015
No refund and I don't use profanity.
#1 REBUTTAL Owner of company
You had access
AUTHOR: BrettR - (USA)
SUBMITTED: Monday, August 10, 2015
Notification PRO is a web based software that uses log in with Facebook. When you approved those permissions and logged into the system you had access at that point. I tried several times to explain that to you but for some reason you could not understand that.
Instead you kept emailing me, 7 or 8 times a day. When I told you that doing this only pushes you back to the end of the que in my support desk system and would make it harder to give you fast support you responded with profanity.
So I said that because you where being rude I would prefer to just refund you and cancel your account. Which I did. How exactly did you get ripped off when you where given a refund? Im not sure I understand that one.
Brett
PS) The way David treated you or spoke to you has nothing to do with me. I am not David, he does not work for me or my company and I can not control how David speaks.
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