Complaint Review: Bricks And Figs - Hemet California
- Bricks And Figs 475 West Esplanade Ave Hemet, California United States of America
- Phone: (951) -692-0911
- Web: bricksandfigs.com
- Category: Toy Stores
Bricks And Figs bricksandfigs.com fail to refund money, false advertising, closed down website and opened a new one to avoid making refunds to numerous persons Hemet, California
*Author of original report: Redaction WITHDRAWN
*Author of original report: Redaction
*REBUTTAL Owner of company: Absolutely False
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Like numerous other persons, I ordered reduced price legos from an individual named Clifton R. Stults through his website bricktrainshop.com. Instead of legos I received a small package of instruction manuals. Without describing the fraudulent and deceptive advertising, I'll simply note that I returned the manuals immediately pursuant to the return policy and emailed Clifton Stults' customer service department a number of times. I never received any response from him, so i filed a complaint with the better business bureau. He refused to respond to that complaint also. Note: I've never received a refund. In the meantime I learned that he deactivated the website bricktrainshop.com (see all of the complaints filed against that website through Ripoff Report and the Better Business Bureau www.la.bbb.org/Consumers.aspx) and re-opened under the url's bricksandfigs.com and figsandbricks.com. Clifton Stults has participated in numerous other frauds over the internet too lengthy to describe here. His MO is to open a website and after a certain number of complaints start to affect his business, he'll close the webpage only to re-open another. He has previously used the url's bricktrainshop.com, halfpricelegos.com, wholesalelegos.com, and legoclearance.com. Mr. Stults' email is bricksandfigs@yahoo.com and he's now calling himself Robert Clifton (instead of Clifton Robert Stults).
DO NOT BUY ANYTHING from CLIFTON STULTS or his websites bricksandfigs.com and figsandbricks.com.
This report was posted on Ripoff Report on 06/15/2011 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bricks-and-figs/hemet-california-92543/bricks-and-figs-bricksandfigscom-fail-to-refund-money-false-advertising-closed-down-web-741151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Redaction WITHDRAWN
AUTHOR: E M M - (United States of America)
SUBMITTED: Monday, June 20, 2011
After speaking with Clifton Stults he threatened to "lie and say whatever it takes" to destroy my reputation online if i didn't redact the report and pay him $2,000 dollars to go through the arbitration process to remove the report. Not wanting to engage in an online war with someone as mentally unhinged as he sounded over the phone, I redacted the report but informed him through an email that I stood by the report, in full, and would not be paying him $2,000 dollars. He has now filed a false claim against me. Thus, I am withdrawing my redaction.
bricktrainshop.com = bricksandfigs.com
Bricks and Figs is owned by Clifton Stults and Michael Martinez. Go to the following link and type in Bricks and Figs to view their business registration.
http://www.riversideacr.com/acr/OSfbn.asp
Michael Martinez also lives at the same address that bricktrainshop.com used. See
http://www.whitepages.com/name/Michael-E-Jr-Martinez/San-Jacinto-CA/2jeaczt
http://whois.domaintools.com/bricktrainshop.com
And type Brick Train Shop into the BBB website for bricktrainshop.com's address: http://www.la.bbb.org/BusinessFind.aspx?Name=
Also, here's bricktrainshop's own blog that lists Cliff Stults' email address as bricksandfigs@yahoo.com
http://bricktrainshop.blogspot.com/2010/06/bricktrainshop-opens-third-store.html
Oddly enough it also claims that bricktrainshop.com opened a "sister" store in Brighton, UK which coincidentally looks exactly like the official lego store located in that same city. See
http://stores.lego.com/en-us/Brighton/LandingPage.aspx
For a general review of Clifton Stults' previous business practices, see
http://www.la.bbb.org/business-reviews/Toys-Retail/BrickTrainShopcom-in-Hemet-CA-100089012
http://www.trustlink.org/Reviews/BrickTrainShopcom-206070093
http://www.ripoffreport.com/Search/bricktrainshop_com.aspx
Clifton Stults is a fraud and should not be permitted to engage in business anywhere. I will be filing a legal claim against him in the near future and will update this site of its outcome.

#2 Author of original report
Redaction
AUTHOR: E M M - (United States of America)
SUBMITTED: Thursday, June 16, 2011
After speaking with the owner/proprietor of Bricks and Figs, I am not convinced that he is the same individual that operated bricktrainshop.com. Thus, I'm redacting the above complaint in full.

#1 REBUTTAL Owner of company
Absolutely False
AUTHOR: RobM 7832 - (USA)
SUBMITTED: Thursday, June 16, 2011
When I received a phone call from the BBB yesterday regarding BrickTrainShop I was confused. I do not own Brick Train Shop nor did I ever own this store. I talked with the BBB for about a half an hour and relayed all of my information as well as my stores information to them for verification purposes.
The BBB in turn told me that they had received a call from a Mr. Erin McCormack in Maryland who wanted to file a complaint against me. I informed them that I do not have a Mr. McCormack in my records and that I have actually never shipped anything to Maryland. I at this point assumed the matter was resolved and figured it was a screw up of sorts.
Imagine my surprise when I checked my emails this morning to find that a complaint had been filed about my store on this website. Not only is the complaint bogus, there is no way to have the complaint removed, which leads me to question the credibility of such a site.
I own Bricks and Figs, a retail Lego Store located in Hemet across the street from Valley Wide Park. I also have a website called bricksandfigs.com which covers our online presence. I have very few instruction manuals online and in fact have only sold 3 of them, none of them to Mr. McCormack. In addition I have never had a product returned to me for a refund. I do not appreciate that you have taken the time to slander my company without any truthful information. I would expect better from any attorney which I found out this morning. A simple google search of your name reveals that you work for "Adkins, Potts & Smethurst, LLP" located at 100 East Main Street, One Plaza East Bldg., Sixth Floor in Salisbury, MD 21803-4247. I called the number listed 410-749-0161 and spoke to a secretary who informed me that they would get the message to you.
I would very much like to talk to you and find out why you did not call me directly. You have my phone number and business address. You have posted it here on the complaint.
I demand that a retraction statement be issued within 48 hours or I will hold you liable for any damage your fraudulent/slanderous claims cause. In addition I will continue to publish as much information about you that I find on every web site available to me. What you have done here is outrageous and you need to correct it.
I am also sending a copy of this response to your personal email
(((ROR REDACTED)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


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