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Report: #570497

Complaint Review: Brillyan Auto Inc. - burnaby British Columbia

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  • Reported By: ROCKY — port alberni British Columbia Canada
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  • Brillyan Auto Inc. 4301 E. Hastings burnaby, British Columbia United States of America

Brillyan Auto Inc. Brillyan Motors is a total ripoff. buyer beware . brillyan motors is a scam burnaby, British Columbia Canada

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I call them and ask them about a vehicle they have listed and tell them i have to fly there so I dont want any problems as it costs me money and time. I simply ask them if the vehicle is in good running order and there is nothing wrong with it as I am looking for a reliable trouble free vehicle. They say "Oh yes the vehicle is in perfect running order". So I take a flight over there the next day I get there and have a look the check engine light is on. they say that its nothing and a minor problem and the number 2 coil pack needs replacing. LIE #1 so I buy the vehicle and limp it home. Next day I take it to my my mechanic friend and he says yes the number 2 coil pack is gone because the head gasket is blown and leaking probably at the number 2 cylinder!! says at least 2800.00 to fix (I only paid 7000.00 for vehicle). So I call them and they say bring it back so I make the long ferry ride and drive over there once again. they refuse to refund my money and they have nothing on their lot I wanted but what was I to do.

So they tell me this vw jetta is very good and reliable and no issues whatsover. I take it for a drive and it seems okay. So i decide to go for that as I thought it would be trustworthy. I had to wait 5 hours for the boss to get there he told me 1:30PM AND DIDNT ARRIVE UNTIL 5. Finally i get out of there and make the expensive drive back. I get home and all is well for about 3 weeks. Then the car is making horrible noises when i start it only when it is in park. So I take it down to my mechanic friend and he takes it for a drive and then pulls the transmission pan off and discovers the transmission is ready to go at any moment. less than 500km on the car since I bought it. Transmission shop says 2650.00 plus taxes and shop supplies to fix!!!! I called them once again and they wont let me trade or anything. I even told them I dont mind spending some more money to get a REAL TRUSTWORTHY VEHICLE. AS THESE 2 ARE JUNK. but they still wont do a thing totally rude guys down there and very unproffesional. They also only had one key for the car and told me to go to vw it would be 15.00 . hahaha ya right I went to vw and a valet key is 85.00 which wont even drive the vehicle. a second working key is 300!!!! i spend over 700.00 going there 3 times for 2 lemons. these guys are terrible. scamming people is not a good way to do business. Buyer beware. Thanks now I am STRANDED!!

This report was posted on Ripoff Report on 02/17/2010 12:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brillyan-auto-inc/burnaby-british-columbia-v5c2j7/brillyan-auto-inc-brillyan-motors-is-a-total-ripoff-buyer-beware-brillyan-motors-is-a-570497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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