Brinksprepaidmastercard Giving me the run around to not payback my stolen Federal tax refund Austin Texas

I was robbed not to long ago of very important items including my brinks debit card. My Federal tax return was linked for direct deposit with this account. Unfortunately when my refund came in somebody used my card over and over to withdraw almost all my money. I spoke to the people of brinks and was told that my money would be credited back after 10 days if I did not hear back from them, needless to say it never got credited.

I called a couple of times more and was told to wait until the end of the month. I am a victim of theft and yet I am being treated unfairly by a card company that guaranteed my money would be returned. Almost 1500 was stolen from me and I am being given the run around by customer service agents that are not even in the same continent. My balance is now -102.69 because I can't Po at my overdrafts. I have also lost my apartment due to not being able to pay. It is unfair to be treated like this especially after I worked but off for that money.