Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #95763

Complaint Review: Broadway Photo - Brooklyn New York

  • Submitted:
  • Updated:
  • Reported By: melrose Florida
  • Author Not Confirmed What's this?
  • Why?
  • Broadway Photo 337 East 89th St Brooklyn, New York U.S.A.

Broadway Photo rip-off! Dishonest excessive and undisclosed charges. Brooklyn New York

*Consumer Comment: The Tooth Fairy Mails It

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Ordered a Sony camcorder from these people after a bad experience with another firm. Also ordered several accessories which were to be discounted. Prices quoted were for a 5-hour battery, deluxe case and external rapid charger. Items received and billed were one 2-hour battery, an overpriced aftermarket battery charger and aftermarket general use camcorder case. In addition they billed freight charges of $65.38 for the order.

The shipment was sent by mail and the postage meter label indicated the shipment cost them only $11.90. After calling them about the charges they explained that the additional freight charges were due to insurance coverage (the USPS stamp includes all costs including insurance). They refused to make an adjustment. I was willing to pay reasonable freights charges of maybe $25-30 for the order and feel I was misled by the salesman. Watch out for this company!

Paul
melrose, Florida
U.S.A.

This report was posted on Ripoff Report on 06/21/2004 11:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/broadway-photo/brooklyn-new-york-11236/broadway-photo-rip-off-dishonest-excessive-and-undisclosed-charges-brooklyn-new-york-95763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

The Tooth Fairy Mails It

AUTHOR: Cory - (U.S.A.)

POSTED: Monday, June 21, 2004

You may have a point about the equipment ordered but not about the shipping charges. Don't know the value of the items purchased but I do know about shipping. The $65 does sound a bit high but there are several things to consider. Who pays for the person to wrap and ship the package? How much does the material cost used in shipping your package? Who pays for the person to go to the post office to ship your package? Gas, mileage, insurance, all costs are in addition to the actual postage. Charged a customer $5 to ship a package to him one time. He gets the box and sees $3.25 postage and wants $1.75 refund. I tell him to forget it. I have to pay someone to wrap the package, pay for wrapping material, and pay someone to go to the PO, minimum half hour to 45 minutes, all for $1.75. Told him if he didn't like it he could drive the 90 miles and pick it up himself. Now some companies are self insured and don't buy insurance through the PO but through their own ins. company so the ins. might not be reflected in the cost on the label. If this purchase was through an internet site they usually have shipping fees posted depending on the value of the item.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now