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Report: #104388

Complaint Review: Broadway Photo - Internet

  • Submitted:
  • Updated:
  • Reported By: Tulsa Oklahoma
  • Author Not Confirmed What's this?
  • Why?
  • Broadway Photo bwayphoto.com Internet U.S.A.

Broadway Photo I just wanted a camera but that was NOT to be! Why? I didn't succumb to high pressure phone call! New York Internet

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I wanted a fuji s5000. Broadway had the lowest price on the internet. I called the 800 number to verify availability and was assured it was in stock.

I placed my order online with a confirmation that it was in stock. I received a phone call within an hour from Broadway suggesting that I buy a camera case, rechargable battery, extended warranty and memory card. I state that I want only the card and battery included in the stated price.

As I decline each item, the salesman became more surly and impatient with y lack of compliance with his pressure to by these additional items, warning me that if I add these items later it will cost more. I reiterate that I just want the fuji s5000

An email is sent within two hours of the online order with a time reference in GMT stating that my order cannot be processed until I call them. I call and talk to the same guy who clearly wants no part of talking to me. He does say that the item has already been processed.

After five days I track my order online. It says that the item is backordered. I send an email to the provided address asking the status. The reply comes within one day that the item mentioned is not available. I call 800 support number. I was told they don't have that camera and hung up on.

Margaret
Tulsa, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 08/19/2004 06:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/broadway-photo/internet/broadway-photo-i-just-wanted-a-camera-but-that-was-not-to-be-why-i-didnt-succumb-to-hi-104388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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