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Report: #362373

Complaint Review: Bronitin.com - Berlin Homeo - CCnow.com - Internet

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  • Reported By: Dorchester Other
  • Author Confirmed What's this?
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  • Bronitin.com - Berlin Homeo - CCnow.com CCnow.com Internet U.S.A.

Bronitin.com - Berlin Homeo - CCnow.com Took 50.67 from our credit card for 2 bottles of liquid with a Bronitin label on them sent from Pakistan, we had cancelled this with ccnow who wont give us a return address Internet

*Author of original report: Bronitin - Berlin homeo- CCnow.com

*Author of original report: Email from CCNow 14th. August 2008.

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2nd August 2008, purchased online on Bronitin.com, Bronitin Drops @ 50.67,the company that took payment was CCNow.CCnow sent email saying the company which was sending the drops was called Berlin Homeo.By chance we went online to check on the homeopathic ingredients in the Bronitin drops, we also had a feeling something wasnt quite right , when we saw the article on the Ripoff website about other people who had ordered Bronitin for chest complaints, and had either not received it at all or when they complained to CCNow, a package was sent to them from Pakistan containing 2 bottles of liquid with no official contents details, we emailed CCnow to cancel our orderon 7th August 2008. They sent us an email to say that we couldnt cancel our order because it had been shipped,that they had been in touch with Berlin Homeo about our cancellation request, and that they would forward a return address before delivery, and once we had returned the items and they had been received we would receive a refund from the company.
We have not received a return address from them to date,we did receive a package this morning from Pakistan containing 2 bottles of liquid with a Bronitin label[ not even put on the bottles straight] no contents or ingredients are listed on the bottles so anything could be in them .

We emailed CCNow today 13th August to request a return address for the bottles { invoice inside package said it was from MAK Fulfilment ]no reply as yet .We are both feeling stupid and upset .

Anonymous
Dorchester
United Kingdom

This report was posted on Ripoff Report on 08/13/2008 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bronitincom-berlin-homeo-ccnowcom/internet/bronitincom-berlin-homeo-ccnowcom-took-5067-from-our-credit-card-for-2-bottles-of-362373. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Bronitin - Berlin homeo- CCnow.com

AUTHOR: Anonymous - (United Kingdom)

POSTED: Monday, October 06, 2008

We did get another email from CCnow.com to say they would investigate
our complaint ,after we emailed them to tell them that we had given all of the information regarding this Ripoff to our Bank to Investigate.
We did then actually receive a refund through CCnow.com !
The only advice we can give is persist, dont give up, they must not be allowed to get away with it!

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#1 Author of original report

Email from CCNow 14th. August 2008.

AUTHOR: Anonymous - (United Kingdom)

POSTED: Friday, August 15, 2008

We received an Email today,14th August 2008, from CCNow in reply to our last Email requesting a return address for the bottles of liquid.They ask us to wait 3 working days to receive a returns address from the supplier,as they have contacted them to request an address [ why dont they give us their contact details then?] they say that they will investigate this matter if we get back in touch with them again after 3 working days.It feels like we are just being fobbed off again !

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