Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1373975

Complaint Review: Brown automotive Group - Toledo Ohio

  • Submitted:
  • Updated:
  • Reported By: CHARLEY — TOLEDO Ohio USA
  • Author Confirmed What's this?
  • Why?
  • Brown automotive Group 5625 West Central Ave Toledo, Ohio USA

Brown automotive Group/Brown Mitsubishi Tampered Vehicle Sold as new Toledo Ohio

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On 10/15/15, I decided to look at new vehicles as a possible trade option.  Went ot Taylor Hyundai.  No one would even look my way.  Went to Brown Mitsubishi as the Mirage has good mpg ratings.  I hoped to find a good deal as it was the end of the model year.  They told me that the hatchback would be discontinued so ther would be no markdown.  It was interesting when I received offer for the 2016 model!!!

I wanted a manual vehicle and they had none on the lot.  I wanted them to locate one for me.  They had a "demo" with 1700 miles on it.  I did NOT want a used vehicle and did not like the red color.  They were determined to get rid of it and kept offering to take $$ off.  When I had been there many hours and just wanted to get home, knowing that they would NOT get me a new vehicle, I agreed to buy the car.  When I reviewed the paperwork at home, I discovered that they charged MORE than sicker price, only deducted the trade-in value and a dealer inentive.  Odometer changed to 1274.  They refused to discuss the issue and kept saying they lost money!!!

On May 17/2017, I left my brother's home in Taylors, SC.  I had gone a short distance and a warning light came on.  Ichecked the manual, found out it was the hot coolant light and turned around to return.  The vehicle stalled about 4 miles from the destination.  I called Mitsubishi Roadside Assistance and it was taken to a dealership.

The next day, I called to discuss the issue.  I was told that they had no service tech that day.  I called Easley Mitsubishi.  They agreed to have it towed and to service the vehichle.

Later, they called and said the vehicle needed a new radiator, that the old one was illegally tampered with and the warrenty voided.  The estimate was for $1700.  

Not wanting to delay my trip home too much more or to EVER deal with Brown again, I made arrangements to purchase a new vehicle.  

This report was posted on Ripoff Report on 05/18/2017 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brown-automotive-group/toledo-ohio-43615/brown-automotive-groupbrown-mitsubishi-tampered-vehicle-sold-as-new-toledo-ohio-1373975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now