BT Transport Lines Over charged, damage the furniture Columbia Maryland

Movers asked $25 for each items need to be wrapped. Ended up charged $75 per item (said it's the material). They loaded and drove to the new home. Asked us to pay the addition money to unload the truck. If we refused to pay whatever they asked for, they would NOT unload our stuff.

Days after moving when we were straightened out the house, found a lot of damages on our furniture. An inch long scratch on our leather sofa (they dragged it on the ground without blanket, it was too late to stop them when I saw it), and some smaller scratches, a half an inch dent on the wooden sofa table, and dining table, a few dents on the book shelves, a few dent on our hardwood stair rail....

The movers are not in-house employees of BT Transport Lines. They work for multiple moving companies and seems split money with the company (that's why they try to get as much as possible).