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Report: #1434503

Complaint Review: Budget Car Sales in Muldraugh KY - Radcliff Kentucky

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  • Reported By: Ashley Russell — Louisville Kentucky United States
  • Author Not Confirmed What's this?
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Budget Car Sales in Muldraugh KY Tony Malito- Dealer for the people Sold Me a LEMON/UNSAFE Truck, multiple issues when told only minor cosmetic issues Radcliff Kentucky

*General Comment: help!!

*Consumer Comment: BBB is BBBS!

*Consumer Comment: *SIGH*

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I bought a Vehicle through tony's Dealership (Budget Car Sales) for 8,150 cash. Although as his ad says, He is Most certainly NOT a Dealer for the people. I was sold a truck "As is" because I was told there is no warranty on anything with 100k miles or more. However I was also Promised that nothing mechanically was wrong with the vehicle, only minor cosmetic fixes. I was also told that the vehicle had been serviced.

Apparently that was not the case, because when I left the dealership I had to put fuel in it becuase the gaslight was on and the gage read on E. No Big Deal, until after I put 30$ in the tank and the light nor gage changed. It still showed I was on E. Annoying but still no major issue. The real issue happended when I was driving home about 45 minutes after offically owning the truck. my truck decided to stop DEAD in its tracks with no warning. The engine jerked, ran hot and completely shut itself off. Luckily there was no cars behind me causing me to wreck. I turned the car on again a few sensors came on (Low Coolant, Check Engine light) and still was riding VERY rough and jerking the whole time. 

The oil in the truck was completely black and had not infact been changed despite what I was told. I called the dealership and was told to bring it back for them to look at. Having a toddler and living 40 minutes away made me nervous to try and even get the truck back to the dealer, but with someone following behind we managed. During that communte  the truck did the SAME THING again!!! This time it was on a busier road almost causing a serious accident. 

When we get to the dealer they take it to their "Shop" which took no longer than 5 minutes assuring me still no major issues. Now they tell me the breaks/rotors do need replaced and there is a leak in a hose but still no major issus.  However they would not fix or replace anything.I asked for my money back  (I literally had this car less than 24 hours and drove it a total of 2 times with this issue occurring every time) and my toddler will be riding in, I was told I bought the car as is and theres nothing they can do. I also got a second "Opinion" if you will, with a mechanic that listed multiple issues with the engine that are all around going to costs thousands to fix! 

This is by far the worst dealer experience I have ever had. It kills me they are more worried about a profit rather than the saftety of their customers/children! I have zero money to put into this truck, nor to purchase another. I am a single mom trying to have a reliable vehicle for myself and child and I get $8150 truck that is an unsafe lemon. I WILL NEVER return here, nor will anyone I associate with. I plan to contact the BBB so that customers like me will think twice before buying a car/truck from here. Just because a place is well known does not mean they sell quality cars/trucks or have the best interest of their customers in mind. DO NOT MAKE THE SAME MISTAKE I DID! YOU WILL REGRET IT!

This report was posted on Ripoff Report on 03/15/2018 01:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/budget-car-sales-in-muldraugh-ky/radcliff-kentucky/budget-car-sales-in-muldraugh-ky-tony-malito-dealer-for-the-people-sold-me-a-lemonuns-1434503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 General Comment

help!!

AUTHOR: Kathy - (United States)

POSTED: Monday, April 06, 2020

HOW DO I LEAVE A REVIEW???? i really want to right a review and can not find where to do it without filling out my whole life information. please email me if you can help. sorry i know this has nothing to do with the subject , but only part that will let me type anything. thank you. katfur111@yahoo.com

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#2 Consumer Comment

BBB is BBBS!

AUTHOR: Perry Mason - (United States)

POSTED: Thursday, March 15, 2018

 Just who do you think the BBB is? What do you think the BBB can do? Whether you like it or not, here's the PLAIN TRUTH about the BBB... The BBB is NOT part of ANY government body (even though they go to great efforts to try to con people into thinking they are)! As such, the BBB has ZERO POWER to do anything! The ONLY purpose of the BBB is to SELL a their bogus "accreditations" to ANY business which wants to buy it! If a business wants a phoney A+ rating, they BUY it! What the BBB will do with your contact of them, is use it as a sales lead and sell them a PHONEY rating. The BBB "Meditation" process is purely a great big show because the "mediator" is a PAID employee of the BBB and the "mediation" is between a consumer and one of the BBB's paid customers. The PAID "mediator" is NOT going to decide against a BBB customer...a business who bought a BBB phoney rating. The BBB and their CON-GAME is why their initials are in reality BBBBS. The BBB SCAM has made huge amounts of money for the perpetrators of this FRAUD. At headquarters, many share in the RAKEOFF of the take and at your local level, there is a RAKEOFF as well. Since you seemingly has placed some "importance" in the BBB, it is quite obvious they have buffaloed you as well into you thinking they are something, they aren't.

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#1 Consumer Comment

*SIGH*

AUTHOR: Lois - (United States)

POSTED: Thursday, March 15, 2018

Once again people!!! How many idiots are there that do not take a USED vehicle to THEIR OWN mechanic before buying? You said you had problems the minute you drove off. DID YOU EVEN TEST DRIVE IT?? Forget the single mother crap... I'm a single mother and we are NOT all as stupid as you. 

If you spent over $8000 dollars cash on a vechicle you should have looked at decent 7000+ used vehicles and spent the $50-100 bucks on a mechanic checking it out. Second mistake---- you took it to THIER lot to have it checked out. Didn't you learn from the first time??

Then ... the BBB.. they will do NOTHING for you.. Do you know what they do? They will take your complaint.. let the company respond.. and ask you if you are satisfied. If you are not.. they do nothing. The BBB means nothing and has no authority to do anything to business. 

Again, Knock it if off with the single mother crap. Because you chose a man about as well as you choose vehicles does not earn you sympathy.

LG

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