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Report: #589044

Complaint Review: BUGGYWORLD - Clovis California

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  • Updated:
  • Reported By: mark — stratham New Hampshire United States of America
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  • BUGGYWORLD 10350 mission gorge rd Santee, California, 92071 Clovis, California United States of America

BUGGYWORLD, COUNTYIMPORTS, COUNTRYIMPORTS, POWERD BUGGYWORLD. Jesse Gonzalas Brian Britten Frank Dresher san west inc CEO Clovis , California

*UPDATE Employee: False Report

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I bought My BMS ATV from Countyimports, August 15, 2009 I order a Black bms atv and a 70cc red one for my son. They Lady I talk with was nice and said Our atvs would be shipped out that Monday, we had purchased them on Sunday, 9 days Go by and no Atvs, They told us there was a promblem at BMS but when we called Bms THEY SAID THERE WAS NO ORDER. I then was starting to get worried that they had taken my money, I come to call the 28th of August, and they said they were out of business. I called my credit card Company and they told me that they had closed there bank account, and This guy named Jesse Gonzalas, was the owner but there was no way to get him on the phone, Months go by and I see Countyimports is working with Buggyworld.net and they said they had nothing to do with my Sale. but then they lie, because when you click on countyimports Mr Jesse Gonzalas voice comes up on the screen and voice recorder. He is trying to hide under Buggyworld.net


and They will not refund my money. They are crooks, and I found out that what they do is take Pic of bikes and post them on there web site I was told by BMS ROKETA MOTOBRAVO THAT THIS GUY IS NO GOOD AND THAT BUGGYWORLD.NET IS JUST HAS BAD. TAKE YOUR BUSS ELES WHERE. I have told all my freinds about buggyworld.net and county imports. yah there web site states that customers loved them but what about all the customers they screw over, DO NOT BUY FROM BUGGY WORLD OR COUNTY IMPORTS. CROOKS. GIVE ME BACK MY MONEY. 2,800 DOLLARS BE FARE.....OH YAH SAN WEST INC THEY ARE CROOKS TO. DO NOT BUY STOCK.  

This report was posted on Ripoff Report on 04/02/2010 07:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/buggyworld/clovis-california-92071/buggyworld-countyimports-countryimports-powerd-buggyworld-jesse-gonzalas-brian-britte-589044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

False Report

AUTHOR: Countyimports.com - (United States of America)

POSTED: Thursday, July 15, 2010

After investigating this report, we believe this report to be a hoax. Here are the facts behind this story. San West, Inc DBA Buggy World took over the domain name countyimports.com in October 2009. Countyimports.com was previously ran by County Motorsports (which did go out of business in or around April 2009). The website countyimports.com was dormant between April and October of 2009 with little or no activity. The orders that were placed during that time were subcontracted to varies dealers. The individual dealer would be responsible for contacting the customer, charging them and shipping the order out. That dealer would also be responsible for any future contacts with the customer ie. warranty, MSO docs and/or refunds/returns. After October 2009 Buggy World became the exclusive dealer for the website countyimports.com and since then Buggy World has been committed to Customer Satisfaction by providing a full time staff in sales, service, warranty, parts and customer service. Also since then, to date, Buggy World has successful fulfilled over 1300 orders. 

In August 2009, according to the website's records there was only approx 30 orders, which only a handful of them were fulfilled by an outsourced dealer. After looking into all 30 orders to find the possible outsourced dealer, that may have been responsible for fulfilling the order, nothing was found to fit this consumer's name, state, approx order amount nor ordered items. If this consumer was charged on their credit card the possible dealer would be listed as the company that charged his credit card. We do strongly feel that the statement "I called my credit card Company and they told me that they had closed there bank account, and This guy named Jesse Gonzalas, was the owner" is false. No bank nor credit card company will release names of owners of accounts under any circumstances. Another interesting statement that this consumer made was that he was never able to get hold of the owner "Jesse Gonzales" but later says that the voice of "Jesse Gonzales" came on the website. How would he know the voice of someone if he never spoke to them? Lastly most "real consumers" if they did not receive the products ordered their credit card company will refund their money if they submit a claim with them. If this consumer is real and wants to contact us for further help please contact us at 619-312-6304 or 619-258-8770. We will be happy help.

 

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