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Report: #34859

Complaint Review: Burns ford - Huntington New York

  • Submitted:
  • Updated:
  • Reported By: East Northport NY
  • Author Confirmed What's this?
  • Why?
  • Burns ford 359 west Jericho turnpike Huntington, New York U.S.A.

Burns ford ripoff false promises the business that doesn't give a d**n Huntington New York

*0: I give up dealership wins!

*Consumer Suggestion: Richard The Great Thorn checked and Ford says that this deealer is a "BLUE OVAL" Dealer.

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I bought a New 2002 ford explorer from Burns ford on September 30. Two days later found as per one estimate 2494.00 worth of damage to the vehicle(paint). After complaining to the dealership and writing to different agencies. The dealer call me at work and ask if I would except a trade. They would swap me another explorer for the damaged one.

A couple of days later I called the general manager.He informed me that ford motor co. inspected the vehicle and said they could paint it to factory spec's. The Car had damage to the roof paint chips and nicks. Also the hood had been repainted. A bad job and had to be repainted. the right rear quarter panel also needed repainting. So and exchange of vehicle's was out of the question. I informed the general manager of a law. General business law 396-p refer. damage to a new motor vehicle like mine. that had damage over 5% of retail value. would require a refund. He inform me that a paint job was his only option. Also his estimate was only 1100.00 dollars. which one of the auto body shop owners laughed at.

Richard
East Northport, New York

This report was posted on Ripoff Report on 11/11/2002 05:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/burns-ford/huntington-new-york-11743/burns-ford-ripoff-false-promises-the-business-that-doesnt-give-a-damn-huntington-new-york-34859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 0

I give up dealership wins!

AUTHOR: - ()

POSTED: Wednesday, January 01, 2003

After finding out the BBB doesn't care. Also the consumer protection is a joke. All I'm left with is the state attorney genral. I have a feeling that the dealer will win. I am tired of fighting a losing battle. the consumer is not protected. and ford says they can paint it to factory spec's. So I'm going to make a appointment to have the car painted. I will never buy a vehicle again with out a ladder and a auto body expert with me.

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#1 Consumer Suggestion

Richard The Great Thorn checked and Ford says that this deealer is a "BLUE OVAL" Dealer.

AUTHOR: The Great Thorn - ()

POSTED: Monday, November 11, 2002

Richard If I were you I would contact people at Ford that are in a powerful position. You need to let the BIG SHOTS know about your trouble.



I also would ask your dealer how they earned their BLUE OVAL status.



Here are some Ford contacts that I The Great Thorn feel that you could use to help in your trouble.



I The Great Thorn, Feel That some car makers only want to DUMP car buyers wtih troble or complaints to their programed customer relations department so they have an easy way out of doing nothing!



Your Ford dealer will not like the fact that you have this contact info. Use it to your advantage.



Carolyn Brown

cbrown@ford.com

Brand(s): Ford

Department: Environment & Safety Communications

1-313-621-2963

1-248-473-8082

1-313-325-7243



Kristen Kinley

kkinley@ford.com

Brand(s): Ford Motor Company

Department: Environment & Safety Communications

1-313-845-2709

1-248-375-3667



Valerie Rosnik

vrosnik@ford.com

Brand(s): Ford Motor Company

Department: Environment & Safety Communications

1-313-206-2058



Robyn Schultz

rschul16@ford.com

Brand(s): Ford

Department: Environment & Safety Communications

1-313-390-3091

1-313-410-4635



Maria Sheler-Edwards

mshelere@ford.com

Brand(s): Ford Motor Company

Department: Environment & Safety Communications

1-313-248-4979

1-734-434-8191

1-734-645-1968



Jerree Martin

jmartin2@ford.com

Brand(s): Ford Motor Company

Department: Service Operations

1-313-337-2699

1-313-592-0106

1-313-618-9614

1-888-467-3673, T:1



Ray Day

rday1@ford.com

Brand(s): Ford Motor Company

Department: Product Development

1-313-317-7683

1-734-414-0526

1-313-903-0263

1-888-467-3673, T:1



Karen Hampton

khampto2@ford.com

Brand(s): Ford Motor Company, Ford

Department: Ford Division

1-313-323-7045

1.313-822-6620

1-313-605-2999

1-313-3257243



Mark Schirmer

mschirme@ford.com

Brand(s): Ford

Department: Ford Division

1-313-845-1547

1-734-222-4040

1-313-938-4660

1-888-4673673, T:1



Wesley Sherwood III

wsherwoo@ford.com

Brand(s): Ford Motor Company

Department: Product Launch

1-313-390-5660

1-734-699-5725

1-313-550-3458

1-888-467-3673, T:1



Rich Voytowich Jr.

rvoytowi@ford.com

Brand(s): Ford

Department: Detroit/Chicago Regional Office

1-313-390-5068

1-313-884-3444

1-313-618-9530

1-888-467-3673, T:1



Jeremy Barnes

jbarne46@jaguar.com

Brand(s): Lincoln, Mercury

Department: Lincoln Mercury

1-949-341-7697

1-949-709-8936

1-714-296-1402



Cristina Bruzzi

cbruzzi@astonmartin.com

Brand(s): Aston Martin

Department: Aston Martin

1-949-341-6258

1-949-362-5547

1-949-338-8700



Anne Clinard

aclinard@jaguar.com

Brand(s): Aston Martin, Jaguar, Land Rover

Department: Aston Martin Jaguar Land Rover

1-949-341-6847

1-949-509-6633

1-949-422-2199



Angela Coletti

acoletti@ford.com

Brand(s): Ford Motor Company

Department: Global News Bureau

1-313-390-1759

1-586-296-9596

1-586-350-4408



Ellen Dickson

edickson@ford.com

Brand(s): Ford Motor Company

Department: National Communications

1-202-962-5383

1-301-951-9113

1-202-253-7083

1-888-467-3673



Jennifer Flake

jflake1@ford.com

Brand(s): Ford Motor Company

Department: Product Development and Global Design

1-313-323-7668

1-313-277-9535

1-313-903-0429

1-888-467-3673, T:1



Brook Galbraith-Smith

bgalbrai@ford.com

Brand(s): Ford Motor Company

Department: Global News Bureau

1-313-323-0646

1-888-467-3673, T:1



Karen Hampton

khampto2@ford.com

Brand(s): Ford Motor Company, Ford

Department: Ford Division

1-313-323-7045

1-313-822-6620

1-313-605-2999

1-313-325-7243



Brenda Hines

bhines1@ford.com

Brand(s): Ford Motor Company

Department: Manufacturing

1-313-322-1185

1-248-449-4454

1-313-268-7506

1-888-467-3673, T:1



Ron Iori

riori@ford.com

Brand(s): Ford Motor Company

Department: Global Operations

1-313-337-2456

1-313-791-6837

1-313-570-7632

1-888-467-3673, T:1



Paige Johnson

pjohns29@ford.com

Brand(s): Ford Motor Company

Department: Customer Satisfaction & Technologies

1-313-248-6820

1-248-735-0168

1-313-378-6395

1-248-539-4853



Jay Joyer

bjoyer@ford.com

Brand(s): Lincoln, Mercury

Department: Lincoln Mercury

1-949-766-8420

1-949-766-8420

1-949-370-0368



Kristen Kinley

kkinley@ford.com

Brand(s): Ford Motor Company

Department: Environment & Safety Communications

1-313-845-2709

1-248-375-3667



Octavio Navarro

onavarr1@ford.com

Brand(s): Ford Motor Company, Ford, Lincoln, Mercury

Department: Los Angeles Regional Office

1-949-629-2033

1-562-413-1534

1-949-422-4953

1-888-467-3673, T:1



John Ochs

jochs@ford.com

Brand(s): Ford Motor Company

Department: New Media Team

1-313-337-3669

1-734-769-6031

1-313-402-4022

1-888-467-3673



Bob Roach

rroach1@ford.com

Brand(s): Ford Motor Company, Ford, Lincoln, Mercury

Department: Product Development and Global Design

1-313-390-9553

1-248-656-2356

1-313-407-9596

1-888-467-3673, T:1



Mark Schirmer

mschirme@ford.com

Brand(s): Ford

Department: Ford Division

1-313-845-1547

1-734-222-4040

1-313-938-4660

1-888-467-3673, T:1



David Scully

dscully1@ford.com

Brand(s): Ford Motor Company

Department: Product Development

1-313-323-0510

1-248-851-4423

1-313-300-8033

1-888-467-3673, T:1



Maria Sheler-Edwards

mshelere@ford.com

Brand(s): Ford Motor Company

Department: Environment & Safety Communications

1-313-248-4979

1-734-434-8191

1-734-645-1968



Wesley Sherwood III

wsherwoo@ford.com

Brand(s): Ford Motor Company

Department: Product Launch

1-313-390-5660

1-734-699-5725

1-313-550-3458

1-888-467-3673, T:1



Beverly Thacker

bthacke2@ford.com

Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury, Volvo

Department: Broadcast News

1-313-317-7639

1-248-552-8992

1-313-418-5377

1-888-467-3673, T:1



James Trainor

jtrainor@ford.com

Brand(s): Ford Motor Company, Lincoln, Mercury

Department: Lincoln Mercury

1-949-341-7689

1-949-459-7948

1-949-275-8842

1-888-467-3673



Christian Vinyard

cvinyard@ford.com

Brand(s): Ford Motor Company

Department: Global Affiliates & Associations

1-313-594-7899

1-313-336-5071



Rich Voytowich Jr.

rvoytowi@ford.com

Brand(s): Ford

Department: Detroit/Chicago Regional Office

1-313-390-5068

1-313-884-3444

1-313-618-9530

1-888-467-3673, T:1



Paul Wood

pwood1@ford.com

Brand(s): Ford Motor Company

Department: Purchasing

1-313-621-2961

1-248-745-9269

1-313-598-1351



Fax a copy of your complete Rip Off Report to the car dealer that you feel is not helping you with your trouble.

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