Complaint Review: Burns ford - Huntington New York
- Burns ford 359 west Jericho turnpike Huntington, New York U.S.A.
- Phone: 631-423-6600
- Web:
- Category: Auto Dealers
Burns ford ripoff false promises the business that doesn't give a d**n Huntington New York
*0: I give up dealership wins!
*Consumer Suggestion: Richard The Great Thorn checked and Ford says that this deealer is a "BLUE OVAL" Dealer.
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I bought a New 2002 ford explorer from Burns ford on September 30. Two days later found as per one estimate 2494.00 worth of damage to the vehicle(paint). After complaining to the dealership and writing to different agencies. The dealer call me at work and ask if I would except a trade. They would swap me another explorer for the damaged one.
A couple of days later I called the general manager.He informed me that ford motor co. inspected the vehicle and said they could paint it to factory spec's. The Car had damage to the roof paint chips and nicks. Also the hood had been repainted. A bad job and had to be repainted. the right rear quarter panel also needed repainting. So and exchange of vehicle's was out of the question. I informed the general manager of a law. General business law 396-p refer. damage to a new motor vehicle like mine. that had damage over 5% of retail value. would require a refund. He inform me that a paint job was his only option. Also his estimate was only 1100.00 dollars. which one of the auto body shop owners laughed at.
Richard
East Northport, New York
This report was posted on Ripoff Report on 11/11/2002 05:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/burns-ford/huntington-new-york-11743/burns-ford-ripoff-false-promises-the-business-that-doesnt-give-a-damn-huntington-new-york-34859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 0
I give up dealership wins!
AUTHOR: - ()
SUBMITTED: Wednesday, January 01, 2003
After finding out the BBB doesn't care. Also the consumer protection is a joke. All I'm left with is the state attorney genral. I have a feeling that the dealer will win. I am tired of fighting a losing battle. the consumer is not protected. and ford says they can paint it to factory spec's. So I'm going to make a appointment to have the car painted. I will never buy a vehicle again with out a ladder and a auto body expert with me.

#1 Consumer Suggestion
Richard The Great Thorn checked and Ford says that this deealer is a "BLUE OVAL" Dealer.
AUTHOR: The Great Thorn - ()
SUBMITTED: Monday, November 11, 2002
Richard If I were you I would contact people at Ford that are in a powerful position. You need to let the BIG SHOTS know about your trouble.
I also would ask your dealer how they earned their BLUE OVAL status.
Here are some Ford contacts that I The Great Thorn feel that you could use to help in your trouble.
I The Great Thorn, Feel That some car makers only want to DUMP car buyers wtih troble or complaints to their programed customer relations department so they have an easy way out of doing nothing!
Your Ford dealer will not like the fact that you have this contact info. Use it to your advantage.
Carolyn Brown
cbrown@ford.com
Brand(s): Ford
Department: Environment & Safety Communications
1-313-621-2963
1-248-473-8082
1-313-325-7243
Kristen Kinley
kkinley@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-845-2709
1-248-375-3667
Valerie Rosnik
vrosnik@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-206-2058
Robyn Schultz
rschul16@ford.com
Brand(s): Ford
Department: Environment & Safety Communications
1-313-390-3091
1-313-410-4635
Maria Sheler-Edwards
mshelere@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-248-4979
1-734-434-8191
1-734-645-1968
Jerree Martin
jmartin2@ford.com
Brand(s): Ford Motor Company
Department: Service Operations
1-313-337-2699
1-313-592-0106
1-313-618-9614
1-888-467-3673, T:1
Ray Day
rday1@ford.com
Brand(s): Ford Motor Company
Department: Product Development
1-313-317-7683
1-734-414-0526
1-313-903-0263
1-888-467-3673, T:1
Karen Hampton
khampto2@ford.com
Brand(s): Ford Motor Company, Ford
Department: Ford Division
1-313-323-7045
1.313-822-6620
1-313-605-2999
1-313-3257243
Mark Schirmer
mschirme@ford.com
Brand(s): Ford
Department: Ford Division
1-313-845-1547
1-734-222-4040
1-313-938-4660
1-888-4673673, T:1
Wesley Sherwood III
wsherwoo@ford.com
Brand(s): Ford Motor Company
Department: Product Launch
1-313-390-5660
1-734-699-5725
1-313-550-3458
1-888-467-3673, T:1
Rich Voytowich Jr.
rvoytowi@ford.com
Brand(s): Ford
Department: Detroit/Chicago Regional Office
1-313-390-5068
1-313-884-3444
1-313-618-9530
1-888-467-3673, T:1
Jeremy Barnes
jbarne46@jaguar.com
Brand(s): Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7697
1-949-709-8936
1-714-296-1402
Cristina Bruzzi
cbruzzi@astonmartin.com
Brand(s): Aston Martin
Department: Aston Martin
1-949-341-6258
1-949-362-5547
1-949-338-8700
Anne Clinard
aclinard@jaguar.com
Brand(s): Aston Martin, Jaguar, Land Rover
Department: Aston Martin Jaguar Land Rover
1-949-341-6847
1-949-509-6633
1-949-422-2199
Angela Coletti
acoletti@ford.com
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-390-1759
1-586-296-9596
1-586-350-4408
Ellen Dickson
edickson@ford.com
Brand(s): Ford Motor Company
Department: National Communications
1-202-962-5383
1-301-951-9113
1-202-253-7083
1-888-467-3673
Jennifer Flake
jflake1@ford.com
Brand(s): Ford Motor Company
Department: Product Development and Global Design
1-313-323-7668
1-313-277-9535
1-313-903-0429
1-888-467-3673, T:1
Brook Galbraith-Smith
bgalbrai@ford.com
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-323-0646
1-888-467-3673, T:1
Karen Hampton
khampto2@ford.com
Brand(s): Ford Motor Company, Ford
Department: Ford Division
1-313-323-7045
1-313-822-6620
1-313-605-2999
1-313-325-7243
Brenda Hines
bhines1@ford.com
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-322-1185
1-248-449-4454
1-313-268-7506
1-888-467-3673, T:1
Ron Iori
riori@ford.com
Brand(s): Ford Motor Company
Department: Global Operations
1-313-337-2456
1-313-791-6837
1-313-570-7632
1-888-467-3673, T:1
Paige Johnson
pjohns29@ford.com
Brand(s): Ford Motor Company
Department: Customer Satisfaction & Technologies
1-313-248-6820
1-248-735-0168
1-313-378-6395
1-248-539-4853
Jay Joyer
bjoyer@ford.com
Brand(s): Lincoln, Mercury
Department: Lincoln Mercury
1-949-766-8420
1-949-766-8420
1-949-370-0368
Kristen Kinley
kkinley@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-845-2709
1-248-375-3667
Octavio Navarro
onavarr1@ford.com
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Los Angeles Regional Office
1-949-629-2033
1-562-413-1534
1-949-422-4953
1-888-467-3673, T:1
John Ochs
jochs@ford.com
Brand(s): Ford Motor Company
Department: New Media Team
1-313-337-3669
1-734-769-6031
1-313-402-4022
1-888-467-3673
Bob Roach
rroach1@ford.com
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Product Development and Global Design
1-313-390-9553
1-248-656-2356
1-313-407-9596
1-888-467-3673, T:1
Mark Schirmer
mschirme@ford.com
Brand(s): Ford
Department: Ford Division
1-313-845-1547
1-734-222-4040
1-313-938-4660
1-888-467-3673, T:1
David Scully
dscully1@ford.com
Brand(s): Ford Motor Company
Department: Product Development
1-313-323-0510
1-248-851-4423
1-313-300-8033
1-888-467-3673, T:1
Maria Sheler-Edwards
mshelere@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-248-4979
1-734-434-8191
1-734-645-1968
Wesley Sherwood III
wsherwoo@ford.com
Brand(s): Ford Motor Company
Department: Product Launch
1-313-390-5660
1-734-699-5725
1-313-550-3458
1-888-467-3673, T:1
Beverly Thacker
bthacke2@ford.com
Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury, Volvo
Department: Broadcast News
1-313-317-7639
1-248-552-8992
1-313-418-5377
1-888-467-3673, T:1
James Trainor
jtrainor@ford.com
Brand(s): Ford Motor Company, Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7689
1-949-459-7948
1-949-275-8842
1-888-467-3673
Christian Vinyard
cvinyard@ford.com
Brand(s): Ford Motor Company
Department: Global Affiliates & Associations
1-313-594-7899
1-313-336-5071
Rich Voytowich Jr.
rvoytowi@ford.com
Brand(s): Ford
Department: Detroit/Chicago Regional Office
1-313-390-5068
1-313-884-3444
1-313-618-9530
1-888-467-3673, T:1
Paul Wood
pwood1@ford.com
Brand(s): Ford Motor Company
Department: Purchasing
1-313-621-2961
1-248-745-9269
1-313-598-1351
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