Burton Menswear burton men's, burton menswear, burton uk, burton, menswear, clothes for men, clothing for men, men clothes, men's fashion, men's wear, men's clothing online, men's clothes online, men's clothes shop, Internet

I made a purchase of some clothes worth $170 through http://www.burton.co.uk/. The order number for this order is: 113381165. The site looked professional so I did not think of any kind of problem. After I made the purchase, i Irealized that they have a phone in their 'contact us' section, however their customer service never answers and do not respond to their emails.

When entering my address and street number  1354 A mystreet , in their order form their web site removes automatically the letter  A  which is part of my address number when realising this I called them but I was put on hold for about an hour or more. When sending them emails they do not respond. My credit card was charged with the amount i purchased. Their tracking features site states that that their order is currently being packed by their warehouse more than 24 hours, geez I did not know it took that long to pack 4 sweaters and 2 scarves. Now they are about to send the order to a wrong address (if they actually ship it) due to a flaw on their web site and it is impossible to correct the address with them. I have emailed them and attempted to call them several times since yesterday and I never got a reply.

I have sent them 2 emails asking them to correct my order and they have not replied to a single one. I found the phone number but it goes straightly to some silly messages with a strong UK accent asking you to wait. I did wait for an hour or more.