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Report: #297278

Complaint Review: Business Financial Publishing - Washington District of Columbia

  • Submitted:
  • Updated:
  • Reported By: Orlando Florida
  • Author Confirmed What's this?
  • Why?
  • Business Financial Publishing 1015 18th St. NW, Suite 508 Washington, District of Columbia U.S.A.

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I fell for this rip off. I paid several hundred dollars for the newsletter. When I got the first issue, I realized it was trash, so I called for my refund. They stated that they would return my money. It is now three months and still not refund has been sent to me. I have called them six times and each time they tell me that they had a problem with their computers, and they will immediately process my refund.

More importantly, it is the stock investment advice that is shoddy at best. I should have realized this from the junk emails I get, and the web site sends you to subscribe to better known financial publications like the Motley Fool. I now suspect this is a company making money on selling advertising and not a true stock advisory service.

Do not subscribe !!! Spend you money at a better known company.

George
Orlando, Florida
U.S.A.

This report was posted on Ripoff Report on 01/05/2008 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/business-financial-publishing/washington-district-of-columbia-20036/business-financial-publishing-thieves-selling-bad-investment-advice-do-not-subscribe-beca-297278. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

Business Financial Publishing is committed to 100% subscriber satisfaction

AUTHOR: Business Financial Publishing - (U.S.A.)

POSTED: Monday, June 02, 2008

Business Financial Publishing is committed to 100% subscriber satisfaction -- whether that satisfaction is from the content and customer service for current readers or in quick refunds for subscribers who wish to cancel their subscription.

Our customer service hours are 9:30 a.m. to 5:00 p.m., Eastern Time, Monday through Friday. Subscribers can contact us toll-free at 1-866-447-8625.

We process all cancellations and refunds on the day that we are contacted. We send those refunds through our credit card processor in batch that evening and from there the request to credit the subscriber's credit card account is forwarded to the subscriber's credit card issuer.

All refunds are issued in the form of a credit to the credit card account the subscriber used to sign up for our service. We do not cut a check to subscribers for refunds.

We have made every attempt to find within our records a subscriber person who lodged this complaint for the time frame mentioned. However, after exhaustive research by our customer service manager and me, we are unable to locate ever having had any such subscriber. If the unsatisfactory refund situation continues for this reader, he can contact me directly at 202-420-7802 and I will personally work with our customer service manager to ensure that this situation is resolved to the subscriber's satisfaction.

Lee Campbell

Director of Products & Marketing

Business Financial Publishing

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#3 UPDATE Employee

Business Financial Publishing is committed to 100% subscriber satisfaction

AUTHOR: Business Financial Publishing - (U.S.A.)

POSTED: Monday, June 02, 2008

Business Financial Publishing is committed to 100% subscriber satisfaction -- whether that satisfaction is from the content and customer service for current readers or in quick refunds for subscribers who wish to cancel their subscription.

Our customer service hours are 9:30 a.m. to 5:00 p.m., Eastern Time, Monday through Friday. Subscribers can contact us toll-free at 1-866-447-8625.

We process all cancellations and refunds on the day that we are contacted. We send those refunds through our credit card processor in batch that evening and from there the request to credit the subscriber's credit card account is forwarded to the subscriber's credit card issuer.

All refunds are issued in the form of a credit to the credit card account the subscriber used to sign up for our service. We do not cut a check to subscribers for refunds.

We have made every attempt to find within our records a subscriber person who lodged this complaint for the time frame mentioned. However, after exhaustive research by our customer service manager and me, we are unable to locate ever having had any such subscriber. If the unsatisfactory refund situation continues for this reader, he can contact me directly at 202-420-7802 and I will personally work with our customer service manager to ensure that this situation is resolved to the subscriber's satisfaction.

Lee Campbell

Director of Products & Marketing

Business Financial Publishing

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What's this?

#2 UPDATE Employee

Business Financial Publishing is committed to 100% subscriber satisfaction

AUTHOR: Business Financial Publishing - (U.S.A.)

POSTED: Monday, June 02, 2008

Business Financial Publishing is committed to 100% subscriber satisfaction -- whether that satisfaction is from the content and customer service for current readers or in quick refunds for subscribers who wish to cancel their subscription.

Our customer service hours are 9:30 a.m. to 5:00 p.m., Eastern Time, Monday through Friday. Subscribers can contact us toll-free at 1-866-447-8625.

We process all cancellations and refunds on the day that we are contacted. We send those refunds through our credit card processor in batch that evening and from there the request to credit the subscriber's credit card account is forwarded to the subscriber's credit card issuer.

All refunds are issued in the form of a credit to the credit card account the subscriber used to sign up for our service. We do not cut a check to subscribers for refunds.

We have made every attempt to find within our records a subscriber person who lodged this complaint for the time frame mentioned. However, after exhaustive research by our customer service manager and me, we are unable to locate ever having had any such subscriber. If the unsatisfactory refund situation continues for this reader, he can contact me directly at 202-420-7802 and I will personally work with our customer service manager to ensure that this situation is resolved to the subscriber's satisfaction.

Lee Campbell

Director of Products & Marketing

Business Financial Publishing

Respond to this report!
What's this?

#1 UPDATE Employee

Business Financial Publishing is committed to 100% subscriber satisfaction

AUTHOR: Business Financial Publishing - (U.S.A.)

POSTED: Monday, June 02, 2008

Business Financial Publishing is committed to 100% subscriber satisfaction -- whether that satisfaction is from the content and customer service for current readers or in quick refunds for subscribers who wish to cancel their subscription.

Our customer service hours are 9:30 a.m. to 5:00 p.m., Eastern Time, Monday through Friday. Subscribers can contact us toll-free at 1-866-447-8625.

We process all cancellations and refunds on the day that we are contacted. We send those refunds through our credit card processor in batch that evening and from there the request to credit the subscriber's credit card account is forwarded to the subscriber's credit card issuer.

All refunds are issued in the form of a credit to the credit card account the subscriber used to sign up for our service. We do not cut a check to subscribers for refunds.

We have made every attempt to find within our records a subscriber person who lodged this complaint for the time frame mentioned. However, after exhaustive research by our customer service manager and me, we are unable to locate ever having had any such subscriber. If the unsatisfactory refund situation continues for this reader, he can contact me directly at 202-420-7802 and I will personally work with our customer service manager to ensure that this situation is resolved to the subscriber's satisfaction.

Lee Campbell

Director of Products & Marketing

Business Financial Publishing

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