Business Office Systems & Solutions Collection Services Division SCAM Billing - The notice looks official - Tho NEVER had contact with "VIATEL" located in UK! Midland Texas

I too recieved a bill from BOSS. Turns out I did have an acct with Voicenet many years ago. However they had access to my Diners card and charged it when I owed them. How there is a $57.86 charge plus $16.07 interest is beyond me.
Interesting that this ripoff, BOSS, is more than willing to harass with no proof. How do we put the pain back on them?

I too recieved a bill from BOSS. Turns out I did have an acct with Voicenet many years ago. However they had access to my Diners card and charged it when I owed them. How there is a $57.86 charge plus $16.07 interest is beyond me.
Interesting that this ripoff, BOSS, is more than willing to harass with no proof. How do we put the pain back on them?

I too recieved a bill from BOSS. Turns out I did have an acct with Voicenet many years ago. However they had access to my Diners card and charged it when I owed them. How there is a $57.86 charge plus $16.07 interest is beyond me.
Interesting that this ripoff, BOSS, is more than willing to harass with no proof. How do we put the pain back on them?

I too recieved a bill from BOSS. Turns out I did have an acct with Voicenet many years ago. However they had access to my Diners card and charged it when I owed them. How there is a $57.86 charge plus $16.07 interest is beyond me.
Interesting that this ripoff, BOSS, is more than willing to harass with no proof. How do we put the pain back on them?

When I called to confirm they received my response to their collection notice, they claimed they did not have my letter and would not review the validity of the account. They said if I dispute the case, they will simply sell the account to another agency.

Well, today (one week later), I received a call from Frenchy at BOSS, and she said they do not have any documentation supporting their claim, so they are closing my file. She called to verify my address so she could mail a letter.

"2) They could not provide any documentation as required by law."

Can you provide some more details on your steps? I am in the same situation. So far, I've written a letter to BOSS to dispute, called 2 weeks later to confirm receipt of the letter, and they claim they never received it.

The BOSS agent (Frenchy) stated their policy is to not review the merits of any dispute, and instead, if the account is disputed they will sell it to another agency. So around and round we go.

I asked Frenchy how to stop the collection account if it is never reviewed, and she said I can "produce phone records from six years ago" (seriously).What is the law you're referring to? What happened when you contacted the AJ's office? What triggered BOSS to at least claim they would cancel the debt?

Thanks!
Jason Freund
freundj at pacbell.net

I sent a letter of protest, and then had some interesting conversations with Business Office Systems & Solutions.

1) The actual debt was alleged to be to Econophone from 1998. Another company with whom I have never done business.
2) They could not provide any documentation as required by law.
3) They said they would "as a courtesy" cancel the debt.
4) I asked for documentation that the debt was cancelled - they agreed to fax me a letter.
5) Time passes...
6) Another notice... another call.
7) They again agreed to fax me a notice.
8) I filed complaints with the NJ and TX AG's offices, the FTC and the USPS.
9) Today - I hadn't received a notice yet - so I called. I spoke with a women who id'ed herself as, "Marisel" (sp questionable). She told me that the debt had not been cancelled, but there was a note in the file to fax me a letter stating that it was. She verbally confirmed that there was no evidence of the debt (not suprising as it's bogus). She said they would send the fax.

Any lawyers wanting to collect the legal fees, feel free to contact me... from reading the law (IANAL) I believe I'm entitled to up to $1000 for my trouble, plus legal fees to a lawyer.

Did you ever have a phone company a few years ago that went out of business?? THe one I had was called voicenet USA. They went bankrupt. Apparently, the bankrupcy judge has given them permission to bill old customers for the amounts they were never billed for.

I'm like you, when I found this on my report, I was furious, but after weeks of fighting, contacting the attorney general, etc., I found out this was legit! I can't believe it was put on our credit reports prior to contacting us!!

Hope this helps!!