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Report: #1430158

Complaint Review: C D Maintenance Company - Longwood Florida

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  • Reported By: David — Pekin Illinois United States
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  • C D Maintenance Company 1973 Lake Mary Road, Suite 1001 Longwood, Florida United States

C D Maintenance Company They haven't paid me for a job i did over 4 months ago Longwood Florida

*Author of original report: You need to send vendor pack with work order

*UPDATE Employee: Help us to get you paid.

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They called me in October 2017 and asked me if i could replace a Fedx shelf at a Walgreens in Peoria IL. i did and returned signed paperwork and pictures then 2 months went by i contacted them about payment and they told me they didn't have my vendor package and i said no one sent me one so they apologised and sent me one and i filled it out and sent it back and two months later they sent me an email that said that my insurance had to add them as additional insured so i told them that all the other maintenance companys i work for are ok with certificate holder and that additional insured would cost me almost as much as the job pays, i'm sure they got paid and it looks like a scam to me, I will be sending a notice of intent to Lien on the owner of the building if it helps or not they will know what kind of company they are working with.

This report was posted on Ripoff Report on 02/20/2018 05:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/c-d-maintenance-company/longwood-florida-32750/c-d-maintenance-company-they-havent-paid-me-for-a-job-i-did-over-4-months-ago-longwood-f-1430158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

You need to send vendor pack with work order

AUTHOR: David - (United States)

POSTED: Friday, February 23, 2018

The vendor package should be sent with the work order so everyone is on track from the beginning, why even let someone complete a job without asking or knowing if they have insurance? I have a 2 Million dollar policy, i do work for 9 other maintenance company's for Walmart, Dollar Tree, Dollar General, Starbucks, and many more and i also work on Walgreen's for 2 of those company's, I was asked to do a job for your company on 10/11/2017 I completed it and turned in my Invoice, pictures and signed work order, 2 months went by and i emailed Jamie Smith and asked her why i haven't been paid yet she said you didn't have my vendor package I said she didn't send me one then she apologized and sent me one on 12/19 i filled it out and sent it back, i don't have work comp i am a sole proprietor with no employees, I sent my insurance with your company as certificate holder just like the other 9 maintenance company's i work for steadily but i received an email on 2/3/18 that you need to be added as additional insured which would cost me as much as my Invoice was so it looks to me that you do this so you don't have to pay vendors, I'm sure you were paid its now over 4 months and if I knew in the beginning you wanted to be additional insured because of the cost I wouldn't have done the job and probably a lot of others wouldn't have either and is why you delay the vendor package.

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#1 UPDATE Employee

Help us to get you paid.

AUTHOR: Compliance Department - (United States)

POSTED: Friday, February 23, 2018

We very much want to release any payment that due you but, we need your help to do it. 

We are very clear with every vendor partner that works with us how important the compliance documents are. As well we release payments far sooner than our clients pay us. Most clients are NET 60 to NET 120 days. We ask our vendor partners to meet us in the middle at Net 45 days from the date the the invoice and proof of service are received. Our system automatically begins emailing our vendors to remind them of the paperwork that is needed when a work order is closed and then once a month it emails them to let them know they are not in compliance and it may delay their payment as well as giving them information on what exactly is needed.

This is no different than any other facility maintenance company out there and in most cases we pay our vendors much quicker. 

What I am not clear on is why you would not simply supply your insurance for GL and work comp as well as the vendor pkg which is very short and simple so we can release your payment(s). We would like very much to get you paid as quickly as possible and if you will submit those to us at info@cdmaintenancecompany.com we will get them in the system and release payment as quickly as possible. if you like you can even give us call when you send them so we can jump right on it. We're here to help as best we can.

Simply put...help us get you paid.

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