Cabela's Outfitters ripoff refused to pair for return freight and original freight when they made the error in sizing Sidney Nebraska

I have been am employee of Cabela's for several years and work in the Customer Service department in one of the catalog ordering call centers. Cabela's gives customers sizing recommendations, when it has been determined by fit tests that an item is running large or small, because we are trying to save the customer from having to exchange the item. Ideally these recommendations are accurate for most of our customers.....we are aware that not every recommendation is going to be accurate for every customer.

Everyone's feet are different and every manufacturer sizes things differently. One manufacturer's size 9 may be significantly different than another manufacturer's size 9, and therefore it is impossible for Cabela's to guarantee a specific size of shoe will fit everyone who claims to wear that size. Even if every manufacturer sized shoes exactly the same, there would still be variances in the shoes (type of shoe, material of shoe, type of arch support, etc.) that would cause one person to not like the shoe and another person to love the shoe. These are the reasons why Cabela's does not cover the return postage cost on sizing issues.

Think of it this way.....if the same type of situation happened at a local retail store, would you expect the store to reimburse the gas you used driving to and from the store to purchase and then exchange the shoe??