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Report: #412478

Complaint Review: Cacablanca Express - Woodland Hills California

  • Submitted:
  • Updated:
  • Reported By: Des Plaines Illinois
  • Author Confirmed What's this?
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  • Cacablanca Express 6300 Canoga Avenue Woodland Hills, California U.S.A.

Cacablanca Express Upgrade was Degrading Woodland Hills California

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After winning ( sic ) a free trip i was contacted by a fellow named Simon form Casablanca express and offered a upgrade for $318.00. It was to include $100.00 in free slot play at 1 hotel and $80.00 in free slot play at another hotel as well as discounted meals and transporatation. Well the 1st $100.00 free slots was for a promotional slot only. It only paid out if you won the Jackpot. Well that never happens. The $80.00 was for the Riveria and they did not honor the free slot play on the 2 days we were in Las Vegas, All the aspects of the upgrade were a scam and we should have stuck with the free trip. I have tried repeatedly to get a refund but to no avail

Do Not use this rip-off company under any circumstances. So $180.00 of the $318.00 I spent could not be used except for losing propositions. And the Discounte Meals and Free shuttle services I was told we would receive were also BOGUS.
How do I go about getting my money back. I'm really ticked off !!!!!

Chuck
Des Plaines, Illinois
U.S.A.

This report was posted on Ripoff Report on 01/15/2009 01:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cacablanca-express/woodland-hills-california-91367/cacablanca-express-upgrade-was-degrading-woodland-hills-california-412478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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