Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #216820

Complaint Review: Caesars Palace - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: conklin New York
  • Author Confirmed What's this?
  • Why?
  • Caesars Palace 3570 Las Vegas Boulevard South Las Vegas, Nevada U.S.A.
  • Phone: 800-382-1923
  • Web:
  • Category: Hotel

Caesars Palace ripoff, wont honor deal on priceline, even though it was a contract agreement, ripped off over 800 consumers wont honor caesars mistyped price Las Vegas Nevada

*Author of original report: Caesars Palace Las Vegas Ripped off

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purcashed a two night stay at caesars palace
for October 26,27 for the total price of 49.04, this was on monday the 16th. This was done threw price-line.

On October 20th I recieved an email from caesars palace stating my reservations was cancelled due to a computer error, so they wont be honoring the rooms for that price.

I called the hotel several times and got no answers, but leave your number and someone will get back with you. This does me no good right now as I purchased two non refundable plane tickets at the last minuete for 746.00.

I spoke to a price line rep, and they told me it was caesars choice to cancel the reservations , that over 800 people reserved rooms for this rate, so they could not honor caesars mistake. The only thing Caesars would do is honor a rate of 799.00 for the two nights. That is with a 20% discount.

When I purchased the rooms for this rate, I initialed a contract stating I was legally bound to this reservation, and if I cancelled I would be penalized. They are not upholding to there end of the contract, so I feel I was
mislead-ripped, off due to someones costly error. I will be out my plane ticket money, because at this point I cant find a room for a reasonable rate.

If they were so concered about this why did it take them 4days to contact me. Caesars told me they are honoring some of the reservations made before the 26th, but not after, how can they justify that. It is very unfair to the people who were a day late?

Jeanette
conklin, New York
U.S.A.

This report was posted on Ripoff Report on 10/20/2006 11:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/caesars-palace/las-vegas-nevada-89109/caesars-palace-ripoff-wont-honor-deal-on-priceline-even-though-it-was-a-contract-agreeme-216820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Author of original report

Caesars Palace Las Vegas Ripped off

AUTHOR: Jeanette - (U.S.A.)

POSTED: Friday, October 20, 2006

Caesars palace ripped off over 800 consumers, they purchased rooms on price-line. They stated it was a computed error and they are not liable for it. I initialed a contract stating that I was bound to this deal..obviously they were not ...

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
loading