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Report: #1471521

Complaint Review: Cal-American Corporation - Los Angeles California

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  • Reported By: Janet — Riverside California United States
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  • Cal-American Corporation 1109 Westwood Blvd Los Angeles, California United States

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I have lived here for almost 24 years, it will be in March, 2019.  During these last 24 years, I have been cheated, I have had food and personal items including watches and other jewelry stolen from my apartment.  On November 1, 2017 I was brutally assaulted by one of my neighbors who was a "friend" of the manager Sylvia Garcia, and suffered a severe concussion, damage to my hips, right arm and shoulder, a bruised and injured sciatica, a pinched nerve in my left hip, and a brutal stomp to my left shin bone by a known alcoholic, drug addict, and alleged drug dealer.

I spent time in the hospital and a rehab facility where I had to learn how to walk again from the damages to my body.  The suspect left the apartments without getting arrested but has kept in touch with the Manager.  Since March of 2018, I have been harassed by my next door neighbor, and bullied and harassed by my downstairs neighbor and the manager has done nothing to these people and they continue to bully and harass me today. 

I finally sent certified letters to Cal-American and the Housing Authority of the County of Riverside regarding the constant marijuana smoking and the bullying and harassment on December 3, 2018, the 30 days for them to reply in writing was January 3, 2019 and to date I have not received any letters from those 2 companies. 

The manager Sylvia Garcia came illegally into my apartment and stole my printed copies of those signed letters, in an attempt to force me to drop my complaint, however, unbeknown to Sylvia Garcia, I had scanned copies of those signed letters and have family members and personal friends holding copies of those scanned and signed letters. 

Tonight at 6:30 p.m. Pacific Standard Time, I faxed Cal-American about the corrupted manager and demanded compensation, and let them know of the theft. I am positive that Sylvia Garcia was acting on behalf of her company when the letter copies were stolen from my apartment. Even though I have reported corrupted behavior over the past 24 years to Cal-American, they have never even attempted to "make right" any of the thefts, and/or damages to my person in the past and they are a shady and corrupted corporation making millions and millions of dollars robbing disabled people and seniors like myself. 

I want to have them exposed once and for all for the dirty, shameful and disgusting practices that they have shown these tenants in a 72 apartment complex.  They continually raise the rent until there is no way that anyone, including myself, can try to save up money to move out.  I strongly believe that the Housing Authority of the County of Riverside works hand in hand for these corrupted management companies, as the Housing Authority allows the management companies to "hike up" the rent every other year and today I am at the point that this last $50.00 monthly rental increase and all future increases will be fully paid by me because the Housing Authority will never increase their portion to help disabled, poverty-stricken people and seniors have a place to live in this hell-hole of an apartment complex.

I am going to try to make these 2 companies and Sylvia Garcia answer for their corrupted dealings and inhumane treatment with every tenant in this 72 apartment complex.  Please, tell everyone you know that these two corrupted companies, Cal-American and The Housing Authority of the County of Riverside are corrupted and their employees are corrupted too.  Please let everyone know about these corrupted dealings so nobody ever will trust them again.

I am seeing an attorney for this problem, but if any attorneys that are experienced in Federal Law and Housing and Corporate law read this and are interested, please respond to this report and/or contact me.

This report was posted on Ripoff Report on 01/15/2019 08:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cal-american-corporation/los-angeles-california-90024/cal-american-corporation-sylvia-garcia-manager-they-have-stolen-and-robbed-me-for-the-l-1471521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
4Author
0Consumer
0Employee/Owner

#4 Author of original report

Cal-American Corporation and The Housing Authority of the County of Riverside, California

AUTHOR: Janet - (United States)

POSTED: Wednesday, April 24, 2019

Ripoff Report Update 4 dated April 24, 2019

These statements are true and have been experienced by me while
living in The Golden Oak Apartments and dealing with The Housing
Authority of the County of Riverside, California

Here is the most ridiculous Mission Statement for Cal-American
Corporation I have ever seen. Just by being alive and living in the
Golden Oak Apartments I am living proof of the falsification of their
Statement:

CAL-AMERICAN
Real Estate Management
OUR BACKGROUND AND MISSION

Since 1971, Cal-American and its affiliates have invested in and
managed commercial and residential properties throughout California &
Washington State. Today, we manage neighborhood shopping centers,
apartment communities, and office and industrial buildings within
California and in Kirkland, Washington.

Headquartered in Westwood, California, Cal-American has an
outstanding team of professionals in the fields of real estate,
marketing, property management, and leasing, which has concentrated
its talents on these properties. With its well-diversified portfolio,
Cal-American has the capabilities to meet most of your objectives.
If you are looking for leasing, property management, an ideal suite
for your first business, or fifteen locations for your chain, Cal-
American can provide you with many benefits.

Our website is periodically updated so be sure to visit us again for
new information regarding the properties we manage and the services
we provide.

Mission Statement

We commit to fulfilling the investment objectives of our investors,
to optimizing profit, and to providing an environment for our
employees that encourages professional and personal growth. The goal
is to be outstanding in the field of property management, and we
realize that only through continued innovation in service and
management will we remain competitive. To meet this goal, we pledge
the following:

-We strive to move each property towards its highest and best use
-We aim to maintain each property efficiently and economically
-We have a long-term plan of preventative maintenance in place
-We treat owners, tenants, vendors, and co-workers with respect and
courtesy
-We fully-screen applicants to ensure responsible tenants and
qualified personnel
-We employ sound business principles
-We make decisions with the same care as we use in our personal
affairs
-We recognize the value of honesty and integrity in all phases of
our business relationships. We will conduct ourselves in the most
professional and ethical manner

People are our most important resource. We understand that fair and
honest relationships with tenants, vendors, investors, and co-workers
are the keys to our success.

What a joke. This is more like them to have written their Mission
Statement like this:

Are you a corrupted Manager or tenant, do you want to know how a
neighbor can harass his/her neighbor: You play a radio on the lowest
volume, so it won’t be able to be recorded by normal recorders, but
your neighbor can hear it, and you play it anytime you want to
irritate and harass your neighbor. This way, the manager can call
the "victim" "crazy" and "imagining" that there is a problem at all.

And so stands Cal-American, it is the "second time" that the so-
called radio it is being
used against me. The manager even told me that I was imagining the
radio like I did with Mary Vega. Funny, the Mary Vega incident was
ended and closed long before Sylvia Garcia came to work here as
manager, however yes, that was thrown at me by this manager. How
did she get that information, I must assume from Mary Vega herself,
she is still living here and had to move to another apartment away
from me, because she damaged my car because I wouldn’t driver her
wherever she wanted. Or this manager could have heard the story from
one of Mary’s friends, Lourae or Janine (yes, the person who lives
next door to me).

Previously, I had a downstairs’ neighbor that played a radio in the
bathroom all day and night, on the lowest level which was heard by
me, but, unfortunately, couldn’t be recorded, and I certainly was not
going to purchase an expensive recording device when I needed to buy
food instead. The manager told me that I was "crazy" and imagining
the radio. That music ended when the downstairs’ neighbors got
evicted.

One time the manager, Sylvia Garcia came to my apartment and I
showed her and explained how I can hear the radio and I asked the
manager if she wanted to try lying down on my bed with her head on
the pillow, however, she quickly refused and she stated that she
walks past Enos’ bedroom window and she never hears his radio.
Didn’t I explain to her that it’s "on the lowest volume that Enos has
on his radio". Now, the police listened to me, and we even did a
volume test and when I told them I could hear the radio, the
instructed Enos "Never play your radio again", but of course Enos did
because the manager gave him permission to play his radio!

The want me out of here very bad. The manager insists that any
problems between neighbors is the neighbors’ problem and management
does not get involved. Doesn’t that sound like how the wild west
was? Drug addicts, rough men, or should I say children
that pretend to be adults threatening and harassing and bullying
other people in the apartment complex. How can any company that
spreads false claims that they are interested in their tenants keep
raising the rent just because other apartments of the same size have
a value over $1000.00? Please, come to see my apartment. I have
lived here 24 years of paying my rent every month, and the apartment
has not once been painted since I moved in, the carpet is
disgustingly filthy and I was told that the only way I could get a
new carpet was to move all of my furniture outside on the landing and
that was the last manager’s statement, not this one. Oh yes,
repairs have been done, but these apartments were supposed to be 50
years old when I moved in, so now might be 74 years old. Something is
always breaking, and I do not think these apartments are worth
$1,019.00 a month. Of course I am on Housing, so right now I pay
$429.00 a month and I think that is too much money to pay for these.

-We strive to move each property towards its highest and best use
Yes, they really do, they keep raising the rent of all the tenants.

-We aim to maintain each property efficiently and economically
Honestly, that’s not true, they pay more for landscaping than they
do to maintain and
keep these apartments running electricity, water, and gas without
problems

-We have a long-term plan of preventative maintenance in place
Yes, they might have their plan, but they work their maintenance man
hard, draining
him of his skill and probable good nature

-We treat owners, tenants, vendors, and co-workers with respect and
courtesy
This is an absolute lie, they might treat the owners and co-workers
with respect and
courtesy, although I do know that the last maintenance man quit
because he was treated very badly.

-We fully-screen applicants to ensure responsible tenants and
qualified personnel
This is an absolute lie, they do not screen anyone, how can drug
addicts and drug dealers get into an apartment here if they were
screened?

-We employ sound business principles
The only way they employ sound business principles is to raise the
rent and make their below-poverty income tenants pay higher and
higher rent.

-We make decisions with the same care as we use in our personal
affairs
If this statement is true, I feel sorry for all other business and
personal people they are gyping right now.

-We recognize the value of honesty and integrity in all phases of
our business relationships. We will conduct ourselves in the most
professional and ethical manner
This is probably the most "blatant and lying statement" in the whole
document. There is no honesty and integrity in the manager and her
corrupted management company.

I am old and I’m tired, but I am being forced to endure harassment,
bullying, threats and cruelty from 3 of my neighbors, the manager and
the management company. I would love to just be able to go to sleep
and sleep all night without radio playing, and it would be a lovely
day indeed if I didn’t have to smell someone’s marijuana smoke.

 

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#3 Author of original report

Cal-American Corporation and The Housing Authority of the County of Riverside

AUTHOR: Janet - (United States)

POSTED: Tuesday, April 23, 2019

UPDATE April 23, 2019

There was supposed to be a meeting this morning in the manager's office with the Woman from Fair housing listening on the phone, however, the manager had sent me a text stating the meeting was for Tuesday April 23, 2019 and that she will be eposting the meeting.

  Last night I had my front door open until about 11:00 p.m. and this morning I get 3 posts from the manager that where am I, the she, Enos and the Fair Housing Council are all at the meeting but I am not there so the meeting was cancelled!  With posts back and forth between me and the manager, I find out that a written note was placed on the doorframe last night, confirming the meeting,  however it was placed there without anyone telling me it was there. 

Where was the confirming epost?  Never sent to me. So someone other than the manager placed the note there on the outside doorframe part, I could have been in the bathroom, but no one told me the note was there! Do you think like I do that the note wasn't supposed to be seen by me at all?

And of course, Enos played his radio this morning.  He doesn't listen to music, he listens to either a news channel or a sports channel. Why is it so important for him to be given permission to play a radio in his bedroom disturbing his upstairs neighbor?

It is now going on 1:00  p.m. in the afternoon, I wonder what more will happen today?

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#2 Author of original report

Cal-American Corporation and The Housing Authority of the County of Riverside

AUTHOR: Janet - (United States)

POSTED: Monday, April 22, 2019

Second Update April 22, 2019
Cal-American Corporation and The Housing Authority of the County of
Riverside

Well, all day today Ken sent his marijuana second-hand smoke directly into my apartment, so I guess the harassment is on again. Since  Enos played his radio yesterday until 2:30 a.m., I'm expecting him to play his radio tonight too.

I have sent a total of 7 lettters to the management company and of course not one word in response to any of my letters. Of course, when I text the manager, she never replies either. They cringe from contacting me so  everything is one-sided.

I sent a text to the manager telling her about Ken sending his marijuana into my apartment all day and I asked is this by your instructions? She never responded, but I hope she stops Ken from continuing to send his smoke up here. Once, he sent it into my bedroom and I was sleeping but came violently awake as I was choking so much from his smoke.

It is hard to understand that I was friends with all 3 of these neighbors, but for some reason, on March 17, 2018 these 3 neighbors turned into hate machines. The 2 African Americans are chomping at the bit to start harassing me again, they are like horses in the starting gate
just rearing and snorting to start their harassment again. I have to admit I have never known such hate as I see here in this Apartment complex. Is it from Sylvia? Yes I do think she has a lot to do with it, but these 2 men are exceptionally hateful and are enjoying harassing me so much
I think of them as animals and not human beings. They seem to get such a rush from harassing women. I will continue to update this report until and if it gets settled.

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#1 Author of original report

Golden Oak Apartments and The Housing Authority of the County of Riverside

AUTHOR: Janet - (United States)

POSTED: Monday, April 22, 2019

These statements are true and have been experienced by me while
living in The Golden Oak Apartments and dealing with The Housing Authority
of the County of Riverside

I have been personally harassed by 3 of my neighbors, and counting the
manager, that makes 4.

The manager told me that she was mad at me, so she let Ken (last name
unknown) a big African American blow his marijuana second-hand smoke into
my apartment. I don't know if Ken found out to do it on his own, but the
manager, Silvia Garcia is so devious and evil that she should have told him
how to do it.

Ken doesn't live below me, he lives below me and one
apartment over, his marijuana smoke should be going to the apartment above
him, but he found out how to send it to my apartment and he has been
harassing me since March 17, 2018 with his pollution. I'm allergic to
Marijuana smoke, and I break out in hives all over my body from this.

The polluting smoke also gives me a severe headache, and makes me throw up. Ken
has many pot parties because, in my believe, he is doing a favor for the
manager, and she does favors for him. This is still going on today.

The neighbor who lives below me is also a 6 foot African American buddy
of the manager, and she lets him play his radio all night which I can hear
and which keeps me from being able to fall asleep, or Enos (last name
unknown) plays it at 6 a.m. to wake me up in the morning just in case
I was able to sleep. Again, she explains that she was mad at me so she
let both these African American men harass me with their problems. The
radio problems are still being done today.

The neighbor next door is Janine and she is a severe Alcoholic and comes
home many nights at about 2:30 a.m. drunk as a skunk and her favorite word
for me is "you fu*cking Schizophrenic - Take your meds." I am neither a
schizophrenic nor am I f*cking.

There you have it 3 absolutely mean and crazy pals of the manager who
love to harass people and are having a wonderful time harassing me.
You see, I have called the police many times, and while the police want
to help, the manager refuses to take any of their advice.

I blew up this weekend, because I saw Enos leave to go spend the night
with his ex-wife, and he "deliberately" left his radio on. I wrote letters
to the management company who doesn’t give a hoot, and even sent certified
letters to them which they ignored. They don't care, believe me, Hitler is
alive and is the manager of our apartment complex.

Really, the manager is Hispanic and I won't go into detail about her, but she has rented
apartments to at least 4 big and bulky African American men who she does
favors for, like walking their dog, and then she wants them to do her a
favor, like harass me! Now, I sent a text and also left a voicemail to the
manager about Enos leaving and wasn't home but he left his radio on. About
2:30 a.m. here comes Enos home from his ex-wife's place, and enters his
apartment and turns off the radio.

Too late, I have to take medication
in order to help me sleep and by then it was worn off and I can't take
any more. These men are loyal to her, why, I have no idea, because I don't
know what favors she does for each of them. This has been my life since
March 17, 2018, marijuana pollution and radios. One time I told the
manager I was upset because I had to try to sleep in the living room, and
by golly the next day Enos was playing his radio in the bedroom "and" the
living room. This happens every night.

You would think that a big management company like Cal-American would care
what is going on and what their manager is doing harassing tenants, but
this isn't the first "Hitler" they have hired. They like the mean ones.
Someone entered my apartment illegally, without my permission and stole
letter copies, damaged my computer and stole all of my important computer
installation disks. The manager tells me I'm "crazy" and "imagining" all
of these problems. It cost me $180 to get my computer fixed, and the
repairman told me that it was very strange, my hard disk had been
completely erased which should not have happened.

I consider myself a
computer nerd, and I have a degree in Computer Science. Believe me, I
have the best anti-virus program that is on the market, and I have malware
programs too. There is no way a virus could have entered my computer unless
it was directly put into my computer.

So I ended up faxing 5 letters to the management company, will they respond
I'm sure they won't I'm not important to them. The keep raising the rent
which the Housing Authority of the County of Riverside always approves, and
we are told if we can't afford the increase, we will be given a "Request to
vacate" and lose our apartment. Everyone that lives here under Section 8, is
confirmed that their income is "below poverty level", however every increase
is approved and they just had a $50 rent increase in December 2018. I had to
take $50 away from my food budget to pay for the increase and when I
complained to the manager, she said "It's only $50" I wonder if she gets a
bonus for raising the rent.

Well, will I get evicted for complaining about the harassment? I don't know.
Will the management company fire the manager for the harassment, I doubt
any disciplinary actions will be taken against her. Will the 3 neighbors
be punished or evicted because of their harassment, I doubt it, I have lived
here 24 years and I have seen many managers come and go, and only once
did I see a manager disciplined and that was by me with the help of Fair
Housing Council. I'm trying to do that again with this manager, but
it's not doing very well.

Will Sylvia's army of big bulky African
American men continue to grow? I'm sure it will because no one is stopping
this rotten manager and her evil. Oh wow, I'm being inundated with marijuana
smoke coming from Ken's apartment. I will be getting more hives now. I would
just love it if some attorneys read this and help us to fight against this. I am nobody
Important, I am just a 74 year-old lady trying to live peaceably to the end time of
of my life.

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