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Report: #51967

Complaint Review: Cal Pacific Products/Santa Fe Freight - Chatsworth California

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  • Reported By: McAllen Texas
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  • Cal Pacific Products/Santa Fe Freight 20725 Prairie Street Chatsworth, California U.S.A.

Cal Pacific Products Santa Fe Freight billing ripoff deceptive fraudulent company Chatsworth California

*UPDATE Employee: Alana, McAllen, Texas

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This company billed my company for product we had never ordered or received. They sent the product to a previous address of ours and told us we would be liable;however, no one ever signed for the product and when asked if anyone had comfirmed the order ( as they said they do with all orders ), no one could come up with a name. Coincidence? Hardly. We refused to pay and stated our case to them at least twice a week.

This was in December; it is now April and they are still calling, threatening to take us to court all for less than $200.00 worth of ficticious product. "Salesman" is SAL JONES. We think he might have gotten our name off an address list of another company who sells similar products, and who we have done business with in the past. Watch out for this guy; you might end up with a bill for things you have never even needed or wanted.

McAllen, Texas

This report was posted on Ripoff Report on 04/07/2003 06:46 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Alana, McAllen, Texas

AUTHOR: Customer Service - (U.S.A.)

POSTED: Saturday, December 23, 2006

Cal-Pacific Products does not bill for product not shipped.
Verification of the address/product and pricing is completed through our verification department.We will not ship the product if cancelled in verification.
90% of our customers have 30 day billing so the gamble is on us.
Proof of delivery is through UPS tracking. If a customer did not receive an order this would be shown with the UPS dellivery system and responsibility would be on Cal-Pacific.
Please call us at 800-3231-8363 so we can resolve any questions or issues.

Thank you

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