Complaint Review: Cal-Tex Protective Coating - Schertz Texas
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- Author Not Confirmed
- Cal-Tex Protective Coating 7455 Natural Bridge Caverns Rd Schertz, Texas USA
- Phone: 8007079292
- Web: http://www.ctpc.com/?gclid=CMCWlOWb...
- Category: Body Work & Repair
Cal-Tex Protective Coating ResistAll NG2 What a Scam - Cal-Tex unsupportive Schertz Texas
*Consumer Comment: Resistall NG2 Ripoff
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In 2014 I opted to get Cal-Tex protective serviceson my new vehicle. I paid for 7 years.....and I fell for there scam. Of course I couldn't get the process taken care of at Nissas TownNorth in Austin, so I called there 800 number. I was told that my contract did not cover the appearance of my vehicle, so what does it cover???
I was upset that I spent good money for this protective waranty, and stated that I have 4 more years on the contract and wanted to cancel. The customer service rep (Mike) told me this was not an option.
So now I have a 7 year useless waranty of my vehicle, and I cannot cancel the contract. Of course the contract I signed stated NOTHNG about not being able to cancel.
If you are consiering purchasing the extended waranty from Cal_Tex proctective coating.....DON'T. Let me save you the hassel that I am going through.
What a waist of my money and time. So disappointed in this company.
This report was posted on Ripoff Report on 05/11/2016 07:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cal-tex-protective-coating/schertz-texas-78154/cal-tex-protective-coating-resistall-ng2-what-a-scam-cal-tex-unsupportive-schertz-texas-1304921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Resistall NG2 Ripoff
AUTHOR: Michael - (United States)
SUBMITTED: Friday, May 19, 2023
I had to buy my "coating" with my car because the dealer said someone backed out of the purchase, so I had to pick up the tab. Which is a trick dealers use before they even sell the car, I found out. Anyway, to Cal-Tex, who sells Resistall NG2, the contract was for 7 years; after a few months, I noticed dime size blemishes on my hood, then after a few more months, what looked like permanent water spots on my car. I called to see if I could have it re-coated, only it was after a few years because, at a distance, it still looked shiny. They told me that what was on the coating needed to be reported within 30 days of it happening, so it wasn't under the contract guidelines, so they couldn't do anything, they said. Well, if it looks bad, it looks bad. They won't let you get any money back for canceling the contract, so I'm stuck with a dingy coat with blotches. The contract guidelines are such that practically anything that goes wrong with the coating is not covered.
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