Complaint Review: California Closets Company, Inc. - Estero Florida
- California Closets Company, Inc. 10800 Corkscrew Road, Suite 142 Estero, Florida United States of America
- Phone:
- Web:
- Category: Builders & Contractors
California Closets Company, Inc. is Rude, Dishonest and Misses Deadlines: Estero, Florida
*UPDATE Employee: Please contact our corporate customer service....
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Beware of unfinished work, rude people and missed deadlines. California Closets will try to make excuses just to make more money.
Our sales rep promised us our project would be completed by a mutually agreed upon deadline. The contractor did not finish by this deadline and seemed indifferent to doing so. We were in constant contact with the sales rep prior to the deadline. He falsely assured us the deadline would be met, right up until a few hours before the project was to be entirely completed. Why did they continue to lie right up until the end when they knew it wouldn't be done on time?
After we were assured it was completed, we arrived at the house only to find a huge construction mess all over the driveway and the garage, with a construction crew still working. This project was a mess from start to finish. The dishonesty and rudeness that ensued thereafter was even more frustrating.
At one point the owner of the franchise even accused us of using racial slurs towards the crew. I assume he did this so that they wouldn't have to admit to doing such a poor job. It's unbelievably frustrating when someone will resort to these measures in lieu of just accepting responsibility for missed deadlines and shoddy work.
Why can't people and business be honest anymore? Why can't they do what they promise they will do? And if they're going to miss a deadline, simply let us know. Take responsibility. Where have the quality companies and quality people gone?
So disappointing to say the least. Please think twice before using California Closets. I hope you will find a company that cares about their work and their contracts. In the end, California Closets offered no compensation whatsoever.
This report was posted on Ripoff Report on 07/20/2012 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/california-closets-company-inc/estero-florida-33928/california-closets-company-inc-is-rude-dishonest-and-misses-deadlines-estero-florida-915008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Please contact our corporate customer service....
AUTHOR: California Closets Customer Service - (United States of America)
SUBMITTED: Monday, July 23, 2012
Dear S Wayne:
We have seen your posting on several consumer websites in several areas of the country and are very concerned hearing about your disappointing experience with one of our local California Closets franchises. Our franchises, although independently owned and operated, strive for the excellence in product and service that has made us a world class brand.
We invite you to contact our corporate customer service office at 800. 274.6754 so that we can understand and respond appropriately, both internally, and specifically relevant to your situation. If you prefer you can return to our website and use our customer service link to send an email so that we can contact you. We hope to hear from you soon.
Advertisers above have met our
strict standards for business conduct.