California Lace Wigs & Weaves Annette Jones / Renee Ripoff Hemet California

This company is absolutely horrible.  I ordered a custom made unit named ERIKA and was looking forward to wearing this stylish unit.  However, I was disappointed with the received product which looks nothing like the unit on their website.  I reached I to their customer service via live chat and was advised to send an email to their customer service explaining my reason for a return as the unit looks nothing like the picture on the web.  I received an email from Annette Jones (Renee) the Customer Care Manager explaining they do not offer refunds for custom units.  I spent over $500.00 and out of this money, yet will not enjoy the pleasure of wearing.  This is really sad and they should be out of business....