Complaint Review: Calla Breeze Wind Turbine Company - San Jacinto California
- Calla Breeze Wind Turbine Company 1417 Malaga Dr. San Jacinto, California United States of America
- Phone: 9516653113
- Web:
- Category: Advertising / Deceptive
Calla Breeze Wind Turbine Company Bought wind generator from online, with product defect and false advertisement, returned product, then was refused refund. San Jacinto, California
*Author of original report: The pole is/was in concrete.
*Consumer Comment: First your represent the company...
*Consumer Comment: Sounds like you did not follow the instructions on installation
*REBUTTAL Owner of company: Calla Breeze NOT defective just bad installation
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On or about June 5th, we ordered a wind generator from Calla Breeze on the Internet paid for over the phone with a credit card. After receiving the wind generator, the same day we installed the white wind generator, a thunderstorm came up and the blades hit the pole and knocked all the blades off. The generator is guaranteed for one year and 85m.p.h. wind. The storm that day did not generate that much wind, the local weather station claimed wind gusts of 35 m.p.h.
The fledgling Internet Company Calla Breeze sent us another wind generator, a green one with yellow blades. They expressed concern about our install stability so we installed the second generator closer to our shed and attached it to the shed with angle iron to eliminate any instability or movement. After all this, we realized it did not generate the advertised voltage of at least 12 volts to charge batteries, but the highest voltage test produced 3 to 4 volts. They also, falsely advertise the unit puts out 1700 watts.
Another Florida thunderstorm came up about a week after the second install and because of the history of the 1st white generator we were nervous and watched from a bedroom window as we saw the blades hit the pole and again it broke apart.
We had been communicating all along with Calla Breeze and had expressed our disappointment in the false advertisement about voltage and the design flaw of the blades hitting the poles. They expressed to us in writing that if we sent the units back they would refund our money. We did so, using FedEx, and then they refused to refund the money saying we didnt package the units up well enough, and that our install was the reason the units failed.
We put a tremendous amount of time and effort in this project. Calla Breeze has a design flaw in that their blades are too flexible, the hub is imbalanced, and the unit does not put out the advertised voltage or wattage. After several pleas through email and attempts at compromise, we feel our only recourse is small claims court. We want to send a message to Calla Breeze and its owners that they cannot continue to take advantage of customers by duping them with their wind generators product defects and false advertisements.
This report was posted on Ripoff Report on 09/25/2009 10:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/calla-breeze-wind-turbine-company/san-jacinto-california-92583/calla-breeze-wind-turbine-company-bought-wind-generator-from-online-with-product-defect-500351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
First your represent the company...
AUTHOR: John - (U.S.A.)
SUBMITTED: Friday, September 25, 2009
Then you come on pretending to be a consumer for the same company. Really goes against your credibility.
What's up with that?
John

#3 Consumer Comment
Sounds like you did not follow the instructions on installation
AUTHOR: CallaBreeze - (USA)
SUBMITTED: Friday, September 25, 2009
I bought two of the Calla Breeze Turbines and have had them installed for over 6 months now.I live on Binbow lake in Washington state,and we get some pretty good winds here.They can gust up to 50 MPH as they wip across the lake.
I have mine installed with 2 inch steel pipes.I have never seen the blades flex like that lady talks about,and have been really happy with them.I am off the grid 100% and it is because they work good.I have even just ordered 1 for my 82 year old mothers house that I will install myself.
I think sometimes if people just don't pay attention to what they are doing it is easy to mess up the install.If that pole she had was really not in concrete what does she expect with wind blowing against something up in the air like a turbine.And i seen that picture of that ladies pole she used with the coupling thing above where she has the brace so that brace is really not doing anything but letting the top of the pole move.
She is talking from her butt if she really thinks that is a good install.I bought 2 poles that cost me $15 dollars each that is just a stupid mistake that she made.She should have just learned from it and done the install right and hers would be working just like mine do.I suggest these things to every body I know.I love mine cause I got no electric bill now.

#2 Author of original report
The pole is/was in concrete.
AUTHOR: Outlawales - (USA)
SUBMITTED: Friday, September 25, 2009
Here is what others had to say about Callla Breeze. Buyer Beware!
27 days ago by R. M +2 Votes Yes these people are operating out of their home and do not have a test facility and, before they had a prototype of any sort, they started selling them on E bay.I have looked in the Southern California area (in which I reside, in the dessert) and have not found their test site. I have property all over this area and have asked several people in the surrounding desert cities if they have heard of this company. They have all replied "NO". I am also a city counsel member and we are looking into this company, that is privately. I do know the owners are Julie Mason and Ed Emmerich of San Jacinto California. If anyone has further information contact your local US Marshal Department-fraud division. They specialize in internet fraud and this type of behavior. These people must be stopped and criminal justice take place. They are young and also career criminals that need to be stopped. Please check your sources before you purchase anything off the internet.As you this poor person was taken and it's truly disgusting that people are doing this type of behavior.
26 days ago by Chris Knight96 +2 Votes I had similer luck with these folks. Im from Colorado and was real interested in buying a bunch of their windmills and helping get them money to set up a factry here to make their windmills and help local folks like me that needs work. I was lucky I never bot anything from them. My boss was even willing to put money into helping them set up hear. They talked reel big about how much they was selling and their desert test place but when my boss and me wanted to come look at all that they got reel squirrly. They couldn't give us names of any of their "happy customers" or anything like that. Sure sounded like they was selling somebody else's cattle to me. Sorry you got hurt by them ma'am, but the Good Lord does take care of folks like that sooner or later. Good luck in court, you cant trust them lawyers neither.Chris in Colorado
2 days ago by J. Prentiss 0 Votes I, Jim Prentiss, testify and swear that the following is true:1. Calla Breeze is trying to sell untested, unproven material, and using the customers as guinea pigs. I, along with 2 big fella helpers, was the installer of both wind generators, at Miss Blum's site. 2. The first wind generator was put up and then taken down again, because the blades wouldn't turn, they were rubbing against the hub, and the electrical wires were attached backwards to the main hub. The second unit was put up, then taken down again, because the hub wouldn't direct into the wind, there was packing blocking the make shift bearing it sits atop. 3. Finally, both times when a strong wind came, the blades, which are too flexible cracked against the pole and broke apart. The units never put out more than 4 volts, even on an electric drill with 5000 rpm capabilities. Bottom line, it's true, their wind generators can't handle much wind, and dont put out usable voltage. Their wind generators are hunks of junk, period. They know it, and anyone else that may buy one, will know it. Also, I am 73 years old, not 80, and even if I was a drunk I know that red goes to positive and black goes to negative. No sense in name calling, just shows your pettiness.
1 days ago by Robert Mc Guffey +1 Votes Iam glad to see Iam not alone, the same thing has happen to me, my generater was on a professonl installed tower, 2 days after we set it up, the blades sepparted from the moter and came crashing down to the ground, we were lucky, our grands were kids playing in the area, you can imagine what would have happened if it had hit any of them. I have been fighting for three months to get somthing done about mine, i bought mine thru a company that advertises for calla breeze. if any body is insterasted I will send pictures etc. I live in nome alaska, my e-mail is big_hurran @yahoo.com

#1 REBUTTAL Owner of company
Calla Breeze NOT defective just bad installation
AUTHOR: CallaBreeze - (USA)
SUBMITTED: Friday, September 25, 2009
Shellie Blum bought our turbine and had it installed by using pieced together piping,not even with a concrete base.She thought it best to use her own installation tech nicks that allowed the turbine to violently slam back in forth on the pole,and then wondered why the blades hit the pole.We include very easy to read and understand installation instructions.We have video even taken by mrs blum that shows the complete failure of her atempted installation.You would think that after buying a turbine you would spend the 20 bucks on a new 1 piece mounting pole and not pull pieces of piping from the side of the house that's been there for years and piece them together.We can not be held responable for people that DO NOT FOLLOW THE INSTALLATION INSTRUCTIONS.
We have thousands of installation all over the world and she is the only one that has had this problem arise.The simple truth is she came up with her own idea for how to install the turbine and it failed,and now she is lieing and calling it a defect in our product.When the only defect was her not following the instruction that we sent her.This is all after the fact of her first turbine failing in the same manner.We even sent her a BRAND new replacement unit free of charge even knowing that it was HER own fault and failure in not installing the unit correctly.We thought we had been very very clear that she NEEDED TO INSTALL THIS UNIT RIGHT THIS TIME! SHE DID NOT AGAIN!
We will not send her another unit or refund her money back as we are not at fault for NOT BEING ABLE TO READ INSTRUCTION.A turbine should not be allowed to flop back and forth with over a 12 inches of movment and anybody that had common sence would realize that,but then again they would have started with a 1 piece mounting pole with a concrete base to hold it.I suppose every company has to deal with a customer like this at some point in time.Some people just can't be helped.We always go over the top to help our customers out and the fact that we sent her a completely new unit free of charge knowing it was still her fault for failing to follow the installation instructions says how far we go to help every customer out.
If you would like to see the video SHE HERSELF shot of the installed turbine prior to the failure please email us and we would LOVE for you to see it and make your own judgement call on her instlation callabreeze@gmail.com you will then understand her frame of mind,and see the type of person she is for saying what she has said about our turbines


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