Calverts Express BEWARE! Calverts Express Hires UNCERTIFIED PEOPLE To Work On Vehicles! Independence Missouri

I was there for a Missouri State inspection and was told my vehicle did not pass.  I Was approached by Rick who informed that I needed new bushings and a sway bar in the front end.  After the Rick worked on my car to resolve the front end issues. I took care of the invoice and walked out. I got in the car, started it and instantly had power steering noises when the steering wheel was turned in either direction!  Please bear in  mind the I didn't have any problems with the power steering until AFTER THEY WORKED on my vehicle.  And remember it was not mentioned as a problem when the bushings and sway bar problems were initially identified.

Rick openly admitted to me that he had ABSOLUTELY NO FORMAL TRAINING WHATSOEVER ON HOW TO WORK ON CARS!  Not even vo-tech training in high school!  Based on that alone, I know 100% this establishment screwed up my car for financial gain.  Unfortunately I can't prove it as they are pretty good at covering their "shady" tracks. Attempted to resolve is with upper management John District Manager and Owner of KCMO stores Gary Calvert.  I received attitude and disrespect and an unwillingness to find a resolution to the problem.  I suggested they admit their error and adjust the bill $100. 

To no surprise they both blew me off. No worries though, I can use the power of the internet to expose their unethical business practices to protect other innocent consumers.  This is the USA...a free country...and I can openly express and share my truthful experiences and they can do ABSOLUTELY nothing about it! On a side note, I am extremely concerned that they are using the State of Missouri's mandatory inspection process to do malicious things to consumers.  Does the state of Missouri really want to associate themselves with a shady company that has scammed others (documented on Google and Yahoo reviews), as well as, has a D- rating or below with the BBB?