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Report: #153100

Complaint Review: Cambridge Credit Counseling Corporation - Agawam Massachusetts

  • Submitted:
  • Updated:
  • Reported By: Navarre Florida
  • Cambridge Credit Counseling Corporation 67 Hunt Street Agawam, Massachusetts U.S.A.

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9 August 2005
Dear Sir/Madam:
I joined Cambridge Credit Counseling Corporation in October 2001 with $24,000 in credit card debt and have made on time monthly payments of $530 (minimum payment and service fees) to them from the start. My credit report states that I have been making late payments, and I am confused as to what service I am paying for.

I have many concerns with this unscrupulous business, however, my biggest concern is an error on my former account with Chase Manhattan. Cambridge Credit Counseling Corporation transposed some account numbers and, as a result, the account was charged off to a collection agency (World Asset Management).

World Asset Management has been charging me the maximum legal amount of interest (24%) since 2001. I was not notified of any of these changes until I starting calling the credit card companies in 2004 when I was supposed to be finishing the counseling program. My balance has increased by thousands of dollars on the former Chase Manhattan account since 2001.

Cambridge Credit Counseling has admitted to creating the error on the account but refuses to correct the problem! A representative had the audacity to tell me, "If you would have caught this sooner maybe we could have done something about it."

Since October 2001, I have paid over $24,000 to this company and am still $17,000 in debt. I find this apalling since over half of my accounts have been charged off with a 0% interest rate, something that was supposed to be avoided. Some months I sent more than the $530 minimum payment, and Cambridge Credit Counseling Corporation charged me a higher service fee.
I am not sure where my money is going.

I have documented records that illustrate the debauchery that has taken place with Cambridge Credit Counseling Corporation. I am a college student trying to fix past mistakes the right way, and am very frustrated.

Lindsey
Navarre, Florida
U.S.A.

This report was posted on Ripoff Report on 08/09/2005 02:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cambridge-credit-counseling-corporation/agawam-massachusetts-01001/cambridge-credit-counseling-corporation-fraudulent-service-ripoff-agawam-massachusetts-153100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 Consumer Comment

No Trouble Here

AUTHOR: Pip - (U.S.A.)

POSTED: Tuesday, June 02, 2009
I am currently going through cambridge credit counseling, and since i have joined in 2004 i have never had a problem with this company, they have always treated me with respect, been very honest with me and very polite, even taught me a few things here and there, i just don't understand why you people are having a problem, the only thing i can figure is that you are not LISTENING to what they say, so whatever trouble you are having IT IS YOUR OWN FAULT not the company's, there's always some jackass trying to make trouble so they can get a few dollars back in their own pockets, (i'm talking about lawsuits)
PEOPLE GROW UP!, All I Can Say Is thank you Cambridge Credit Counseling Corp,
you've helped me so much and i will continue to do business with ya'll

Pip
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#5 UPDATE EX-employee responds

It is your fault

AUTHOR: This Is Me - (U.S.A.)

POSTED: Wednesday, September 03, 2008
Although I agree some of their business practices are not on the up and up, what you describe is clearly 100% your fault.

First, in your welcome package your advised to stay on top of your bills and check statements to make sure payments are posting properly. The reason you must do this is most creditor won't give information to Cambridge Credit Counseling as they aren't the debtor. This fact isn't hidden at all, it is made perfectly clear at many stages of the sign up process.

Secondly, it is mentioned on your statement that a percentage of extra money will be taken as a service fee.

This is a typical case of someone just not paying attention then trying to blame others, it is no wonder why you were in so much debt to begin with.
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#4 Consumer Comment

There's a class-action lawsuit going on against them

AUTHOR: Alexandra - (U.S.A.)

POSTED: Tuesday, December 11, 2007
My husband and I used their services a while back and the following year we still wound up filing bankruptcy. We'd gone the credit counseling route to avoid bankruptcy to begin with!

I'm thinking by now you should have gotten a notice in the mail that there's a class action lawsuit against Cambridge. Hopefully you've kept your account information and everything, because you may be entitled to a refund.

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#3 Consumer Comment

There's a class-action lawsuit going on against them

AUTHOR: Alexandra - (U.S.A.)

POSTED: Tuesday, December 11, 2007
My husband and I used their services a while back and the following year we still wound up filing bankruptcy. We'd gone the credit counseling route to avoid bankruptcy to begin with!

I'm thinking by now you should have gotten a notice in the mail that there's a class action lawsuit against Cambridge. Hopefully you've kept your account information and everything, because you may be entitled to a refund.

Respond to this report!

#2 Consumer Comment

There's a class-action lawsuit going on against them

AUTHOR: Alexandra - (U.S.A.)

POSTED: Tuesday, December 11, 2007
My husband and I used their services a while back and the following year we still wound up filing bankruptcy. We'd gone the credit counseling route to avoid bankruptcy to begin with!

I'm thinking by now you should have gotten a notice in the mail that there's a class action lawsuit against Cambridge. Hopefully you've kept your account information and everything, because you may be entitled to a refund.

Respond to this report!

#1 Consumer Comment

There's a class-action lawsuit going on against them

AUTHOR: Alexandra - (U.S.A.)

POSTED: Tuesday, December 11, 2007
My husband and I used their services a while back and the following year we still wound up filing bankruptcy. We'd gone the credit counseling route to avoid bankruptcy to begin with!

I'm thinking by now you should have gotten a notice in the mail that there's a class action lawsuit against Cambridge. Hopefully you've kept your account information and everything, because you may be entitled to a refund.

Respond to this report!