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Report: #527836

Complaint Review: Cameron State Bank - Lake Charles Louisiana

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  • Reported By: Tim — Lake Charles Louisiana United States of America
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  • Cameron State Bank 3451 Nelson Road Lake Charles, Louisiana United States of America

Cameron State Bank CSB !!WARNING!! CSB blatantly stole $43.71 from me. !!WARNING!! Lake Charles, Louisiana

*Consumer Comment: RipOff?

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What happened?, you might be asking. To keep a long story short Ill convey my experience in its simplest of forms (for the whole story <a href="http://timmonk.com/me/?p=234">click here</a>:

I opened a new account with Cameron State Bank (CSB) at the Walmart Branch on Nelson Road in Lake Charles, Louisiana. First, after a ridiculously long waiting period, and pestering of the Internet Banking Department, I was able to begin my online banking.

Unfortunately, the card they sent was useless. Before it could be used I had to reset the PIN which meant waiting for a letter with a temporary PIN. I have yet to see this letter. Will it have ever arrived? I dont know. Don't care. I got fed up and sick of waiting.

I rescheduled my day around the banks hours, and went in to the location closest to my workplace. After speaking with a representative at that location, expressing my dissatisfaction thus far with their lack of service and resetting my PIN on their ATM, I was assured that my card would work.

It did not.


So, I went to the bank this morning to close my account and receive a refund for the money they withheld for the checks I purchased for a useless account. This is when I was told that even though they failed to provide the service they promised, I was somehow responsible for an early closure fee of $20.00 and I couldnt have a refund for the box of checks they sent me$23.71.  They stole $43.71 because I was foolish enough to try to purchase their product.


Click the link below to read the whole story (or go here http://timmonk.com/me/?p=234).

cameron state bankfraud and theft department

This report was posted on Ripoff Report on 11/23/2009 09:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cameron-state-bank/lake-charles-louisiana-70605/cameron-state-bank-csb-warning-csb-blatantly-stole-4371-from-me-warning-lake-ch-527836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

RipOff?

AUTHOR: Robert - (U.S.A.)

POSTED: Monday, November 23, 2009

First fair warning to others, read the "whole" story if you wish.  But, except for some extra meaningless "fluff"(yes your IQ and Mensa membership are "fluff"), they are the same.  Which is also the problem.

Since you did not say what type of "pestering" you did with the Internet Banking Department or your problem it is impossible to say if there was an issue or you just didn't have a clue.

Also, no where in either report did you state how long you waited.  It is STANDARD with every bank I have dealt with to send the ATM/Debit card separately from the PIN Number.  Think about if someone stole your mail and got both at the same time.  I can guarantee you that instead of writing this report you would be writing a report on their lack of security.  Depending on the bank it could take 1-2 weeks to get both items. 

You still have access to your money by way of going into the bank and writing checks.  Also, if you got access to on-line banking you can do your bill pays through that.

So if you have some additional detail to show the "ripoff" that may be good to post it.  But if you truly think they stole your money then go to your local law enforcement department and file a report.  Of course let us know what they said when you did that.

 

 

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