Complaint Review: Cancun Discounts/GoMexico - Internet
Cancun Discounts/GoMexico DO NOT TRUST IN Cancun Discounts and GoMexico. Cancun/Mexico Internet
*UPDATE Employee: Refund Issued and Compensation Offered and Rejected
DO NOT TRUST IN Cancun Discounts and GoMexico.
I had a terrible experience with these companies. I bought a ticket to Chichen Itza from Playa del Carmen for January 6th 2017. They do not appeared at the check in point (plaza antiqua in front of the t-shirt factory).
I tried to call for the provided phone, but it did not work. After contacting them via web-chat I finally got the correct number. They said they made a mistake and provide me the wrong time in my voucher (ps: they sent the voucher after a lot of time. I was very worried about that I had to contact them one day before the trip).
The bus left 7:50 and my voucher time was 9:50. After this stupid mistake, they do not provide me any option to go to Chichen Itza.
It was the only day I had to do this trip and I LOST IT!!! I am very upset and do not recommend these companies. If something goes wrong, they simply don't care about it. Gerardo Bolanos (Cancun Discounts) and Arturo Breton (GoMexico) contacted me offering discounts and vouchers, which I have no interest.
This report was posted on Ripoff Report on 01/27/2017 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cancun-discountsgomexico/internet/cancun-discountsgomexico-do-not-trust-in-cancun-discounts-and-gomexico-cancunmexico-i-1352350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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