candian tire 1019 sheppard st east eric r sellors holdings ltd Replacing tie inner rod that are just fine ? ordering parts my consent charge engine shampo and not done toronto, Ontario Canada

Took  my wife van in for a blown power steering pump  and tensioner pulley that had gone bad  Rene Germain printed out the  work order  and said lets check the suspension for a addition fee of $29.00 in witch it be waived if i had done the work there.Fine? Well the inspection report came in .Well your car needs alot work .OK? IT needs power steering pump right side outer tie rod end  left side inner tie rod stabaliser links.I asked how much and he  said it be about $1500.00. well  I   said the Right                 outer needs to be changed  .But leave the rest alone .end of conversation . ten minutes later i get another call saying no sir we do not want to fix your car unless  you repair what we said.Had us pinned between arock and hard place since we need the car for the next day for work that demands a car. out haste I said repair it . picked up the car the next day  read the final work order  and it was $1533.33 .TO my suprise in this price was included an engine shampoo,power steering pulley  and flush and an additive that was not nessary and inspection of my in tie rod end it was fine now the tensioner pulley that I ordered din"t even get       looked at . I did not authorize  the power steering pully or the shampoo or the additive and to boot  the inner tie rod was in pefect shape.canadian tire stores are mostley owned by franchises and there not all the same Danforth and Victoria park  are not bad  but had issues with them to  another thing these shops must com pley with industries labour rates such as chiltons, mitchell shop key adp and various .FOr example power steering pump on a dodge 200 1 caravan                 they say it pays 3.5 hours but yet I have this do  reseach a t $ 89.00  thats $311 dollars canadian tire strong arm tactic are not acceptable  perhaps a class action law suit  mite bring theme back down to earth  Here another number to call canadian tire head office automotive  repair complaints askfor Serge at 1-800-357-8803 EXT6564 tell him that rob sent you. have agood night rob