Complaint Review: Canon - Staples - The Advertising Checking Bureau, Inc. - Memphis Tennessee
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- Canon - Staples - The Advertising Checking Bureau, Inc. 1610 Century Center Parkway Ste. 104 Memphis, Tennessee U.S.A.
- Phone: 866-668-9861
- Web:
- Category: Audio & Electronic Retail Stores
Canon - Staples - The Advertising Checking Bureau, Inc. Canon Rebate not honored, Staples or Canon needs to pay me my 30 bucks! Canon rebate processors will tell you any lie to keep your money. Memphis Tennessee
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I purchased a Canon MX-310 printer at the Staples in Brownsville, TX expecting to get $30 back in a mail-in rebate. I mailed everything as directed in the rebate form. 10 weeks later I received a letter telling me they "did not receive the UPC symbol" along with all the other stuff I sent.
After speaking with a very rude phone rep("I am a supervisor, sir.") at the Canon rebate center, I faxed and mailed everything again on Dec. 20,2008.
I called on January 26,2009, five weeks later. I got the same rude operator as before. Now she tells me they did not receive anything I faxed or mailed. She suggested I wait another 8 weeks and check back with them.
Why do they even bother offering rebates that they know they are not willing to pay? At least one rude phone rep in Memphis has job security.
Ed
Brownsville, Texas
U.S.A.
This report was posted on Ripoff Report on 01/27/2009 09:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/canon-staples-the-advertising-checking-bureau-inc/memphis-tennessee-38134/canon-staples-the-advertising-checking-bureau-inc-canon-rebate-not-honored-staples-417066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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