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Report: #1256755

Complaint Review: CanVape.com - Internet

  • Submitted:
  • Updated:
  • Reported By: CanVape Customer — Manitoba Canada
  • Author Not Confirmed What's this?
  • Why?
  • CanVape.com Internet USA

CanVape.com www.CanVape.com CanVape CanVape is a deceitful business and they are not reasonable to customers Scarborough ON Internet

*General Comment: You're wrong

*General Comment: Quit...

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If you are thinking about ordering from CanVape, squirt some lube on your a*****e because you are about to get f**ked. This is an unreasonable and unethical business.

You will either:

1) Lose some money if you are thinking about paying with skrill. or
2) Pay 33% more than you expect you are to pay.

I am not the first one to be decieved by this shady business - http://www.wackedoutecig.ca/11245-canvape-20-extra-skrill.html

They will try to hustle money out of customers, and reasonable compromises to cover their costs will not be tolerated. They do unethical, and unreasonable business and I reccomend staying away.

CanVape had the lowest prices in Canada... so I thought. But they are lying to customers.

---

This is a summary of what happend:

Prices on their website are in CAD. Yes - Canadian Dollars. Awesome deal, right? No, grab your lube.
When checking out with skrill, they demand that you pay those CAD prices in USD.
So you - being a reasonable customer - send the whatever the cost is of the order in USD taking into account the exchnge rate.

But remember... this is a shady business and they dont have ethics and are unreasonable. So squirt some of that lube on your a*****e.

They email you the next day and say... you didnt sent the right amount you were suppose to send all of the CAD in USD.

With the exchange rate at 1.33/1.00 that is equal to 33% more than you are expecting to pay. "This is the only payment method that we require payment in USD."

So now you see? You basically say.. no go f**k yourself in as nice of a way as you can. And you add, I will pay you all of the costs and cover all of your fees so you get what my order ACTUALLY costs, okay? They say... no.

No? Yeah, they say no. They say, we clearly say (after you have clicked - confirm order) that you are to pay your total order in USD.

An order that costs $100 CAD will cost $133 CAD just because they say so.

So offering to pay their fees so that they recieve the correct cost of your order in CAD will not fly. They want to make that 33% extra off of you, or else you will be at a loss - and you will have to pay all of the fees to get your money in actuall usable currency back (which is about 15%).

And to clarify, I was more than happy to pay what would have been reasonable to pay - the order total - in CAD, and even offered to pay their fees. But I was not willing to pay 33% extra, just because of CanVapes tricks and shadyness.

Furthermore, the website has gone as far as to add a disclaimer immediately after the mishandling of my order.

https://web.archive.org/web/20150510180740/http://www.canvape.com/SearchResults.asp?Cat=1897

I am not the only one who has been f**ked by them, stay away. I know you are considereing buying from them because of their prices but don't. Bad businesses like this should not be supported.

This report was posted on Ripoff Report on 09/23/2015 12:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/canvapecom/internet/canvapecom-wwwcanvapecom-canvape-canvape-is-a-deceitful-business-and-they-are-not-reas-1256755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 General Comment

You're wrong

AUTHOR: MindMastr - (Canada)

POSTED: Tuesday, March 01, 2016

[To the person above me] CanVape is a company based out of Toronto, Ontario, Canada(hense the name CANvape). Therefore everything you just stated in whatever that capitolized mess of garbled crap was, is completely irrelivant. Maybe you should be the one thinking before using the computer. As you so elegantly stated, what you're doing truly shows that United States has not educated its people in a way that promotes COMMON SENSE.

Now back to the actual report. I've ordered from CanVape several times and actually ordered from them again just yesterday. I've never had any problems using their payment system through Interac E-Transfer which is in fact A LOT easier than using skrill. The fees included using Skrill are ridiculous. I used it once and ran into the same problems ordering from a Canadian website, never again. IMHO your problem and report should be against Skrill for using a faulty payment system that incorperates a large profit on their end, and royally screws the customer. As of recently CanVape has actually incorperated a Credit Card payment system directly through their website. When you checkout you can use the option to pay by CC and enter all your information there instead of using third party payment systems. Other than that, you can use their Interac E-Transfer feature which I have been using for years and have had no problems. Every Canadian bank offers Interac E-Transfers directly through iPhone or Android apps, which is by far the easiest method. If you don't have a phone, you can login to your online banking and send a transfer from there with ease. 

You should seriously re-consider your report.

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#1 General Comment

Quit...

AUTHOR: Tyg - (USA)

POSTED: Thursday, September 24, 2015

 Quit your whinging crybaby. YOU have NOT been ripped off. YOU CHOSE to use the web. By doing so YOU get to deal with it. If THEY are NOT in YOUR COUNTRY then DONT expect that THEY are going to take your countries currency!!! THAT is just YOUR BS ISSUE!!!! Get off that rather ample a$$ and BUY LOCAL!!!!! Just because YOU are some cheap closet case that wont leave the house doesn't make THEM a ripoff. YOU are the problem to ASSUME that everyone will take YOUR currency!!! When YOU ASSUME YOU DO SO AT YOUR OWN RISK!!!!!! Get off the web because YOU have shown that YOU REALLY don't understand how it all works. YOU are causing YOURSELF more damage then you would be to THEM!!! YOU have defamed a honest business BECAUSE they DO NOT take YOUR COUNTRIES CURRENCY!!!! YOU have set yourself up for a lawsuit and THEY WILL WIN IT!!!! Even CANADA has defamation laws. Since THEY are the victim of YOUR SLANDER they get to go after YOU in an American Court!!!!! YUP!!! Extradition is a GIANT pain in the arse. The point is, YOU ARE THE PROBLEM!!!! YOU HAVE ASSUMED!!!! THEN YOU DEFAME THEM ONLINE BECAUSE YOU ASSUMED!!!! YOU made the problem and then WHINE like a child when THEY tell YOU NO!!!! NO! YOU have to pay in USD not CAD!!! They are neither "Unethical" nor are they "Unreasonable". WHY should THEY have to pay for YOU to make a purchase??? Im pretty sure even Canada has stup!dity, but what YOU are doing truly shows that Canada has NOT educated its people in a way that promotes COMMON SENSE!!!!! Im betting YOU are one of those people that thinks that computer in front of you is GOD!!!! But its JUST a tool. If YOU want to buy something from AMERICA then expect to pay with AMERICAN MONEY!!!!!! Do the people of Canada KNOW that YOU are making them ALL look like backwater bumpkins?? They should KNOW that YOU are portraying the people of Canada as dull,dimwitted, and lacking the BASIC SKILL of logical thinking.

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