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Report: #1190750

Complaint Review: Cap Solutions Kirby - Richmond Ohio

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  • Reported By: pissed — Cincinnati Ohio
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  • Cap Solutions Kirby 1835 w main st Richmond, Ohio USA

Cap Solutions Kirby CRACKHEADSEROUS Scam Robbers Thieves Richmond Ohio

*UPDATE Employee: information

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about 7 o'clock on a week Night in november of  2014, a heavyset white lady came to my door. when I opened the door she was speaking very fast about cat litter and something he wanted to share with me. I looked around the corner and saw a white van parked in front of my driveway. I asked her what she wanted. She ran to the van and came back with a box she attempted to come into my house. I told her to stop. I asked her what was in the box. She started telling me she needed to get into my home and show me what She was selling. She also began to ask me stupid questions that had nothing to do with what she was selling. The questions were about my home and myself. The next thing I know a geeky looking man gets out of the van. he explained that he owned this company for 17 years now. thought to myself why are they still going door to door as if it is the sixties?  The man then gave me information about his company. the paper he handed me was printed on a typewriter from the 19 seventies.I asked them both to leave and they did reluctantly. When they left I went outside and took a picture of their license plate. Their van was definitely not a business van but something you would find kidnapping kids.. I called the police and reported them and the police explained that five other people in the neighborhood  already is reported them. If I see them in my area again, especially near my house, I will definitely answer the door and then exercise my rights as a citizen to protect me and mine. Please teach your employees some better methodS of how to sale. After 17 years you might want to invest in a website. no phone number related to this company works. I have called 3 and all are out of service. This was definitely a scam and I have posted the license plate for anyone's viewing.

This report was posted on Ripoff Report on 11/22/2014 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cap-solutions-kirby/richmond-ohio-47374/cap-solutions-kirby-crackheadserous-scam-robbers-thieves-richmond-ohio-1190750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

information

AUTHOR: Kirby-Customer Relations - ()

POSTED: Tuesday, November 25, 2014

Hello.  This is The Kirby Company writing with hopes of alleviating your concerns regarding the individuals who came to yoyur home, offering to demonstrate the Kirby home cleaning system.  CAP Solutions is an authorized, independent distributor of Kirby products.  The Kirby Company understands your concerns; there are not as many companies as there once were selling door to door.   We have continued our direct selling business model as we believe in allowing consumers the opportunity to try our products in their own homes.  That way, consumers can make informed purchasing decisions about whether the products are right for them.  We woulud welcome the opportunity to speak with you about this matter, but any questions you have may be answered through our website: www.kirby.com.  The telephone number on our website for CAP Solutions is the best number at which to contact the distributorship.    The Kiby Company's Consumer Relations Department may be reached at 800-494-8586, Monday-Friday, 8:00 am to 5:00 pm, EST.  Thank you. 

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