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Report: #545815

Complaint Review: Capelli's Emporium - LACEWIGSNHAIRPRODUCTS - Internet

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  • Reported By: Niki — New York New York United States of America
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  • Capelli's Emporium - LACEWIGSNHAIRPRODUCTS New Mexico Internet United States of America

Capelli's Emporium - LACEWIGSNHAIRPRODUCTS Sophia (Sophie) Zayas, Capelli's Emporium, LACEWIGSNHAIRPRODUCTS, Annalicia's Mommy, Inc. Scam - Lace Front Wigs and Full Lace Wigs, Internet

*Author of original report: Update on Sophia Zayas - Lacewigsnhairproduct

*Consumer Comment: This has got to be a joke, I have to say this for Sophie.

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This person goes by different names: Sophia Zaya's, Melva Reid, etc. As well as her company, it can be found under multiple names including Annalicia's Mommy, Inc. Capelli's Emporium, LACEWIGSNHAIRPRODUCTS, etc.

Ladies, please beware of this seller. She is on multiple online hair forums and boards with tons of complaints from buyers who either were totally scammed out of hundreds of dollars and/or when they received the product, it was not what they purchased.

She will befriend you first; seem like your best friend very caring and concerned about your hair and your well being in general. After she gets you to send in the money, you will have major difficulty getting a hold of her. She suddenly rarely answers e-mails, phone calls, and eventually you will not be able to get a hold of her at all. If you try to file a complaint, she totally denies any wrong doing. However, some have gotten their money back by filing a complaint through Paypal and with their credit card companies.

Please do your research before ordering from Sophe (Sophia Zayas) of LACEWIGSNHAIRPRODUCTS (her Youtube name). Here's her YouTube Site: http://www.youtube.com/user/LACEWIGSNHAIRPRODUCT

She has deleted most of the poor reviews and comments (from her YouTube page); therefore, you can't leave any negative feedback on her site. It's now subject to review. This keeps people from telling the truth about purchases that they have made on her site.

YouTube Complaint (this is only one of many many many YouTube complaints; please do a google search): http://www.youtube.com/watch?v=AJI2vlR9VUY

Ebay Complaints: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=capelli-s**emporium*fabhair4u&iid=-1&de=off&items=25&page=

Banned from this forum for scamming customers out of their money: (((link redacted)))

*She will likely change her name in 2010 and into the future, please be on the lookout.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 12/27/2009 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capellis-emporium-lacewigsnhairproducts/internet/capellis-emporium-lacewigsnhairproducts-sophia-sophie-zayas-capellis-emporium-lace-545815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Update on Sophia Zayas - Lacewigsnhairproduct

AUTHOR: Megan - (United States of America)

POSTED: Saturday, August 04, 2012

Sorry Boo, but we are all right...Sophia Zayas, owner of Capellis Emporium,

LACEWIGSNHAIRPRODUCT is sitting in jail right now, with her hubby, Pete Zayas. Facing life in prison for murdering her 2-month old daughter back in 2007, BEFORE she started making YouTube Videos. Get it Straight! The girl was sicker and more crooked than we even through. In the back of our minds, we all knew that she was demented, but sheesh, who would have known it was like that! 

Look Familiar:
http://www.elpasotimes.com/newmexico/ci_20544602/hafb-couple-plead-not-guilty

Yes, it's her!

http://www.kvia.com/news/Investigation-Reveals-Baby-Died-With-Fractures-Cigarette-Burns-Broken-Ribs/-/391068/15242628/-/7in0jlz/-/index.html

Just Google Pete and Sophia Zayas...

*The Rebuttal that I'm responding to, from "Kylie"  was written by Sophia, so she's never read this!

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#1 Consumer Comment

This has got to be a joke, I have to say this for Sophie.

AUTHOR: Kylie - (United States of America)

POSTED: Tuesday, November 09, 2010

HATERS, HATERS, HATERS... this is a shame that you chickens hate on this talented wig artist and maker, without anyone producing a Single receipt of purchase and proof of non-delivery. I have purchased from Sophie ( Capelli's) for 4 years now, and she has never did me wrong or the people I have sent to her! Never.. on top of that I would say if you can't afford the lace wig game you need to go on down to the Korean beauty supply store and purchase a shiny fake front lace wig and keep it moving. Sophie keeps everything and works very hard day and night for these gossiping chickens and this is how they treat her?! I have wigs from 4 years ago that do not need repairs and have never tangled into a horrid mess from Capelli's unlike wigs I purchased from other sites. And Sophie's website isn't even up yet but she is the business and all these people know it! That's why they hate on her so hard. Sophie does just well in her business without the internet, let alone being on it! The links you provided no proof of any transaction, and April was really foul with taking the Lords name in vain, and providing not a single shred of a transaction. I happen to know that April didn't have enough money to pay the full $235 for her Remy front lace wig, and only paid $99. I also know the April is getting free wigs to promote companies who clearly can't create the buzz for themselves, and a LOT of people are unhappy with the purchases she tells them to purchase. I wouldn't have given her a free wig either Sophia, good for you sweetheart. Sophie is so kind hearted and genuine, and really cares about everyone. You can see her fatigue on some of her videos, but she continues to keep going. The link to EBay on the contrary shows Positive feedback! The negative feedbacks were clearly adhesives and not Wigs! Do the real research before report such slander on a person or company. Sophie only has one business name and thats Capellis Emporium. The others like Annaliciasmommy, LACEWIGSNHAIRPRODUCT, etc. are usernames Not business name. Also the hair forums (Bhm) show no evidence of any scams or fraudulent activity on Sophies part. All I read were pages and pages of opinions, and I even read of one lady who stated that she sent her wig to Sophie and was very pleased with Sophies work. This however was clearly ignored, as the people on there just kept on an on about nothing! The lady who started the post is a seller of lace wigs or was herself! On top of that, she did not provide any of the so called clients of Sophie who did not get their product. Get real! Is this what its all about? Bhm members are so cruel hearted and vindictive, when Sophie's daughter died (Annalicia), they even had the nerve and cruelty to dig up a site that shows her deceased daughter's obituary! Bhm should be taken off the internet or sued for such disgusting foulness. Get a real life and stop throwing shade on her shine. She's too classy for you BIRDS! I know yall still watch her videos because she is the best hands down! Sassy, Apex or whatever will never be able to compare to Capelli's selection of hair, wigs, and wig makers... so get your free wigs while you can Theyll fall apart in 3 months of everyday wear anyway... Sophie is a quality person and deal with quality clients. You need to stop lying about her ripping you off when she clearly did not.

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