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Report: #1320175

Complaint Review: Capital Carpet & Tile - Boynton Beach Florida

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  • Reported By: Florida45 — Delray beach Florida USA
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  • Capital Carpet & Tile 4786 N congress avenue Boynton Beach, Florida USA

Capital Carpet & Tile Unfinished and unprofessional job Boynton Beach Florida

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 I had capital carpet & tile lay my tile floors, but with many issues. After a month the grouting started to turn dark, almost black in color. Someone from the company came down to check the issue (same men that installed the tiles) & told me that I was "dirty and not taking care of the tile job." After the rude and untrue comment, he took a sample of the grouting out, and put a new piece in that spot, which to this day (2 months later) never turned the black color, and had remained the original color. The grouting sample was sent back to the company, and they said there was nothing wrong with it, yet all over my apartment the grouting turned black, except in the area where the new grouting was put in. I have to have a new company come in to redo my grouting, at my own expense. Later on I noticed that they did an incomplete job because they did not put tiles behind my refrigerator or oven, even though we paid for that area. I am very disappointed with capital carpet and tiles, and although the carpet was laid perfectly by different men than the tiles were, the men that laid the tiles were unprofessional and unfair. They also used two high school aged people to lay my tiles, which would have been fine, if not for the fact that it seemed like two inexperienced worker were sent to me as a learning task, unaccompanied by a seasoned worker.

This report was posted on Ripoff Report on 08/02/2016 04:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-carpet-tile/boynton-beach-florida-33426/capital-carpet-tile-unfinished-and-unprofessional-job-boynton-beach-florida-1320175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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