Complaint Review: Capital Credit Alliance - First National Credit - Las Vegas Nevada
- Capital Credit Alliance - First National Credit 1050 E. Sahara Ave. #402 Las Vegas, Nevada U.S.A.
- Phone: 702-734-5500
- Web:
- Category: Credit & Debt Services
CCA-First NationalCapital Credit Alliance ripoff evasive rude Las Vegas Nevada
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I received an unsolicited First National Card from CCA. They were very friendly when activating the card. They specifically asked for my permanent address although I am away at college. Twenty minutes after I activated the card, I decided that it wasn't a good idea to get any type of charge account/credit card and called the number that the representative had given me to cancel the card.
The "cancellation line" was a phone number to a non-CCA business. I also realized that I needed to give them my school address in order to correspond with them in a timely manner. I searched online to see if they had a customer service website and that is when I found Rip-off Report.com. I felt like such a sucker. Before I could get the card cancelled, CCA had already deducted the money from my account. I filed complaints with the BBB, and the post office.
A month after I activated the card, I received a call from a very rude CCA staff member who was accusing me of intentionally giving them the wrong address and was demanding to know what I told the Post Office. I told her that the only thing they could do for me was to issue me a refund. I didn't like her tone of voice so I hung up.
The Post Office was uncooperative after that and claimed that they didn't see how this was a case of mail fraud. In December, CCA called in response to my BBB complaint and said they were cancelling my account and issuing a full refund. I received my refund check last week and now I'm happy.
Matasha
Nashville, Tennessee
U.S.A.
This report was posted on Ripoff Report on 02/04/2004 03:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-credit-alliance-first-national-credit/las-vegas-nevada-89104/cca-first-nationalcapital-credit-alliance-ripoff-evasive-rude-las-vegas-nevada-79204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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