Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #165029

Complaint Review: Capital Financial Card - Capital Financial - Largo Florida

  • Submitted:
  • Updated:
  • Reported By: Nashville Tennessee
  • Author Confirmed What's this?
  • Why?
  • Capital Financial Card - Capital Financial 2480 E Bay Dr., Ste 28 Largo, Florida U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

10/26/05- Contacted by female rep. promoting Capital Financial Credit Card. Was asked whether I preferred MasterCard or Visa. Was given credit card terms conditions and told a 200.00 fee would be deducted from my checking account. A card would arrive along with (4) vouchers for 50.00/each good toward payment of credit card balence. Funds were supposed to be deducted on 11/1/05.Order number was #######.

Approx 10 min later, I called back merchant and spoke with male rep and asked to cancel the transaction, I had changed mind. He said "Okay, fine" and issued me a cancellation confirmation number #######-# and I was told funds would NOT be deducted.

11/1/05 Funds were NOT deducted as promised. However, funds were not available in account anyway for several weeks.

11/15/05 As soon as I deposited 510.00 to cover a check written out for a rental housing payment, Capital Financial deducted 200.00 from my checking acct (Leads me to believe they were monitoring acct for funds).

11/16/05 Tried to contact merchant until close of business hours, no one answered phones.
Called my financial inst. to report an unauthorized debit and told them I would continue to try and contact the merchant.

Did search online for other contact methods and came across numerous consumer reports at www.ripoffreport.com regarding company's negative business practices and scams.

Learned it is not a major credit card but a merchant card only good towards poorly made products from company's website www.capitalfinancialcard.com. Coincidentally, many items are priced around 200.00.

11/17/05 Tried contacting company numerous times (22) throughout day during business hours, no answer nor voicemail.

Requested Federal Regulation E Dispute Affidavit from my bank. Contacted FL State Dpt of Agriculture & Consumer Services, Tennessee State Atty General's Office. Will file a fellow complaint at ripoffreport.com. Hoping BBB can help resolve this issue.
Desired Settlement: Other (Requires Explaination)
Desired Settlement Explanation :
Refund of 200.00 + 32.00 to cover insufficient funds fee issued by my bank (or)
Refund of 200.00 with letter of apology and explanation of mistake in deducting this amount from my checking account as proof to show my bank in hopes they'll voluntarily refund the insufficient fee charge accrued as a result of this unauthorized transaction.
************
Although other consumers have complained to the BBB about these people, unfortunately, it hasnt been enough. Everyone who has been scammed is encouraged to do as I did. It was simple. I just went to the agency/state website and submitted an online form.

www.clearwaterbbb.org (Better Business Bureau for the company's jurisdiction)

www.800helpfla.com (FL Dpt of Agriculture & Consumer Svcs)

www.myfloridalegal.com (FL Attorney General)

Contact your State's Attorney General as well if not Florida.
Company info for complaints: Capital Financial Card aka Capital Financial, Inc.
President: Savas Arvanitakis
General Manager: John Buschel (i got this info from the BBB)

I was told by my bank as long as I filled out the Federal Regulation E Dispute Affidavit and had it notorized and handed it in to the branch within 60 days of the posted transaction, they WOULD reimburse my money.

I did all of this in literally ONE day!!! YOu can too! If enough of us take these measures, we'll do our part in changing business practices and or running them out of town! These companies mainly prey on people with no-little credit or bad credit. Like my great grandma always said "If it sounds too good to be true, IT PROBABLY IS!!!"


I will update this as soon as I hear back from any and all agencies! GET TO FILING!!!

Rebecca
Nashville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 11/17/2005 08:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-financial-card-capital-financial/largo-florida-33771/capital-financial-card-capital-financial-ripoff-im-not-going-quietly-neither-should-you-165029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 Author of original report

I Got my $$MONEY$$ Back!!!

AUTHOR: Rebecca - (U.S.A.)

POSTED: Wednesday, November 30, 2005

My bank refunded the $200 bucks Capital Financial stole from me and refunded all insufficient fee charges. I closed my account today and I'm opening another one. I also added my phone number to my state's "do no call" list so I dont have to worry about being suckered by another company like this one again.

Respond to this report!
What's this?

#5 Author of original report

FILED FORM WITH BANK

AUTHOR: Rebecca - (U.S.A.)

POSTED: Wednesday, November 23, 2005

Well, needless to say, I have heard NOTHING back from Capital Financial about my fax I sent to them. I did however, fill out the dispute form and bring it to my bank. The assistant bank manager told me that particular form did not need to be notorized. He filled out the bottom half, faxed it to main bank headquarters right in front of me, and told me my money would be refunded (along with all insufficient fee charges) within 5-7 business days. I made a freeze debits on the account and I'm going to close it and reopen another one. The bank was great. They did what they said they'd do no questions asked. I had no problems with them.

Respond to this report!
What's this?

#4 Author of original report

Made Contact with Capital Financial Card

AUTHOR: Rebecca - (U.S.A.)

POSTED: Friday, November 18, 2005

FINALLY got through to rep named Nathan today. Told him of situation and he said that because i called and cancelled in the same day, there would be no record of me in system yet and that the cancellation number given to me was false. They may as well dig themselves a hole! So ofcourse, he told me to fax the statement of my bank account showing the charge blah blah blah. I also faxed along a letter explaining what they did and what I did to fix it and a copy of the complaint I sent to Florida Dpt of Agriculture and Consumer Services so they know I'm not just bluffing. I'll let you know what happens.

Respond to this report!
What's this?

#3 Author of original report

Made Contact with Capital Financial Card

AUTHOR: Rebecca - (U.S.A.)

POSTED: Friday, November 18, 2005

FINALLY got through to rep named Nathan today. Told him of situation and he said that because i called and cancelled in the same day, there would be no record of me in system yet and that the cancellation number given to me was false. They may as well dig themselves a hole! So ofcourse, he told me to fax the statement of my bank account showing the charge blah blah blah. I also faxed along a letter explaining what they did and what I did to fix it and a copy of the complaint I sent to Florida Dpt of Agriculture and Consumer Services so they know I'm not just bluffing. I'll let you know what happens.

Respond to this report!
What's this?

#2 Author of original report

Made Contact with Capital Financial Card

AUTHOR: Rebecca - (U.S.A.)

POSTED: Friday, November 18, 2005

FINALLY got through to rep named Nathan today. Told him of situation and he said that because i called and cancelled in the same day, there would be no record of me in system yet and that the cancellation number given to me was false. They may as well dig themselves a hole! So ofcourse, he told me to fax the statement of my bank account showing the charge blah blah blah. I also faxed along a letter explaining what they did and what I did to fix it and a copy of the complaint I sent to Florida Dpt of Agriculture and Consumer Services so they know I'm not just bluffing. I'll let you know what happens.

Respond to this report!
What's this?

#1 Author of original report

Made Contact with Capital Financial Card

AUTHOR: Rebecca - (U.S.A.)

POSTED: Friday, November 18, 2005

FINALLY got through to rep named Nathan today. Told him of situation and he said that because i called and cancelled in the same day, there would be no record of me in system yet and that the cancellation number given to me was false. They may as well dig themselves a hole! So ofcourse, he told me to fax the statement of my bank account showing the charge blah blah blah. I also faxed along a letter explaining what they did and what I did to fix it and a copy of the complaint I sent to Florida Dpt of Agriculture and Consumer Services so they know I'm not just bluffing. I'll let you know what happens.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now